Infrastructure Specialist-System Administration

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

In this role, you'll work in one of our IBM Consulting FutureNow Centers, where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

As an Infrastructure Specialist in System Administration, you will provide 24/7 technical support for cloud-based solutions, ensuring seamless operations across various applications, DevOps, middleware, security, and infrastructure components. You will play a critical role in building, setting up, and maintaining new development tools, infrastructure, and networking.

Your primary responsibilities will include:

• Provide Technical Support: Deliver 24/7 technical support for cloud-based solutions, ensuring seamless operations across various applications, DevOps, middleware, security, and infrastructure components.

• Develop and Configure Infrastructure: Develop and configure infrastructure and configuration as code using Ansible and Terraform, and administer Dev, Test, and Production environments hosted on Windows, Linux, and Unix servers.

• Ensure System Security: Ensure systems are safe and secure against cybersecurity threats, identify and fix technical problems, and install software updates and fixes.

• Manage Cloud Applications: Manage Application ID, provide cloud elasticity by auto-scaling resources based on business requirements, and ensure DR and manual redundancy failover capabilities.

• Analyze and Resolve Issues: Identify and resolve issues involving APIs, application services, IaaS, PaaS, SaaS, microservices, containers, Kubernetes nodes, and infrastructure problems.

• Cloud-Based Solution Exposure: Exposure to providing 24/7 technical support for cloud-based solutions, including experience with various applications, DevOps, middleware, security, and infrastructure components.

• Infrastructure Configuration Experience: Experience working with infrastructure and configuration as code using Ansible and Terraform, including administering Dev, Test, and Production environments hosted on Windows, Linux, and Unix servers.

• Database Administration Knowledge: Exposure to installing and configuring databases such as MYSQL, MSSQL, and PostgreSQL.

• Cloud Vendor Familiarity: Experience working with load balancing and CDN options provided by multiple cloud vendors, including Azure Load Balancer and Application Gateway.

• IT Service Management Knowledge: Familiarity with ITIL processes and Integrated Service Level Management, including experience with service management reporting and providing regular updates to clients.

• Familiarity with Kubernetes: Exposure to managing Kubernetes nodes, including experience with container orchestration and deployment.

• Knowledge of Microservices: Understanding of microservices architecture and experience with service discovery, API gateways, and service mesh.

• Experience with ICP Management: Exposure to managing ICP components, including experience with infrastructure provisioning and deployment.

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. 

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience. For additional information about location requirements, please discuss with the recruiter following submission of your application.