International Customer Service Executive
Athena Communications Private Limited
International Customer Service Executive
Athena Communications Private Limited
Shri Krishna Garden Society, Mumbai
₹18,000 - ₹36,000 monthly*
Fixed
₹18000 - ₹35000
Average Incentives*
₹1,000
Earning Potential
₹36,000
You can earn more incentive if you perform well
Work from Office
Full Time
Night Shift
Min. 1 year
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
13 applicants
Benefits include: Overtime Pay, Health Insurance, 5 working days, One-way cab
Job Description
NIGHT SHIFT (7.30 PM - 4.30 AM, Monday to Friday) AND WORK FROM OFFICE IN MIRA ROAD SINCE CLIENT IS BASED IN USA. Need fluent English comms (oral and written). Managing Customer Service via email and other backend applications/tools.
- Acknowledge quote requests sent by customers via email.
- Get in touch with our tied up suppliers via email and get quotes from them.
- Update MS Excel report with all of the quote requests received, suggest the profit margin, get it approved from General Manager, enter it into their EComm platform and hand it over to the order team.
- Other Administrative tasks as required.
- 100% backend customer service
Job role
Work location
402, Spaces 912, Above Brand Factory Showroom, Mira Bhayander Road, Mira Road (E) Mira-Bhayandar
Department
Customer Support
Role / Category
Customer Support - Non Voice
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Min. 1 year
Education
12th Pass
Skills
Customer service, MS Excel, Good Communication Skills, MS Word, CRM software, Email management, Customer handling, Blended process, Oral communication, English proficiency, Non-Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 45 years
Gender
Any gender
About company
Name
Athena Communications Private Limited
Address
402, Spaces 912, Above Brand Factory Showroom, Mira Bhayander Road, Mira Road (E) Mira-Bhayandar
Job posted by Athena Communications Private Limited
FAQs about this job
Show all