Product Manager - Retail Banking Strategy

Management Trainee-HO & SUPPORT-Ho Business Banking

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Job Title: Product Manager – Strategy

Location: Mumbai

Business: Retail Banking

Company: Kotak Mahindra Bank Ltd

About the Role

We are looking for dynamic and analytical minds to join our Retail Banking team as Product Manager – Strategy. This role is designed for individuals who thrive on solving complex business challenges and influencing key decisions that shape customer experience and business growth.

As a Product Manager – Strategy, you will work across diverse product lines such as Personal Loans, Digital Payments, and Channel Management. While the specific product focus may evolve, the core responsibility remains strategic: driving initiatives that align with organizational goals and enhance customer value propositions (CVP).

Key Responsibilities

• Provide strategic inputs to improve customer reach and engagement across retail banking products.
• Develop solutions for channel-specific challenges, ensuring efficiency and scalability.
• Navigate regulatory and compliance requirements, ensuring adherence while enabling innovation.
• Recommend enhancements to CVP to strengthen competitive positioning.
• Identify and course-correct misalignments between departmental and organizational strategies.
• Collaborate with cross-functional teams to implement strategic initiatives and monitor outcomes.
• Prior exposure to retail banking, fintech, or entrepreneurial projects.
• Strong proficiency in MS Office tools, with ability to perform data analysis and visualization.
• Understanding of regulatory frameworks and compliance in financial services.
• Excellent problem-solving, communication, and stakeholder management skills.
• Legacy of Trust & Innovation: Kotak Mahindra Bank is one of India’s leading financial institutions, known for its customer-centric approach and innovative solutions.
• Impactful Work: Your ideas and strategies will directly influence how millions of customers experience banking.
• Learning & Growth: We invest in talent through structured learning programs, mentorship, and exposure to cutting-edge projects in retail banking and fintech.
• Culture of Collaboration: Work with passionate professionals in an environment that values integrity, agility, and excellence.
• Future-Ready Organization: Be part of a bank that is shaping the future of digital banking and financial inclusion in India.
• Leadership That Inspires: The leaders hiring for these roles began their careers as Management Trainees from top campuses and have stayed with Kotak for over two decades—testament to the growth opportunities and long-term career paths we offer.

Preferred Skills & Experience Why Kotak Mahindra Bank? Who Should Apply?

If you are a PGDM final-year student with a passion for strategy, innovation, and shaping the future of retail banking, we want to meet you!