Technologist - Support Services for Banking Applications

Established in 1985, Kotak Mahindra Group is one of India's leading financial services conglomerates. In February 2003, Kotak Mahindra Finance Ltd. (KMFL), the Group's flagship company, received banking license from the Reserve Bank of India (RBI), becoming the first non-banking finance company in India to convert into a bank - Kotak Mahindra Bank Ltd (KMBL).

Kotak Mahindra Group (Group) offers a wide range of financial services that encompass every sphere of life. From commercial banking to stock broking, mutual funds, life and general insurance and investment banking, the Group caters to the diverse financial needs of individuals and the corporate sector. The premise of Kotak Mahindra Group’s business model is concentrated India, diversified financial services. The bold vision that underscores the Group’s growth is an inclusive one, with a host of products and services designed to address the needs of the unbanked and insufficiently banked. For more information, please visit the Company’s website at www.kotak.com

The selected candidate will be responsible to work as part of Support Services-Applications-CTB

• Launch Products / Implement Projects in Debit cards,ATM, Cash Deposit Machines, Recyclers, etc.
• Coordination with various departments / Users like Product teams, RL Ops, IT, Vendors, External agencies etc. To execute projects as per requirements.
• Prepare Requirement Specification Document / Functional specification documents.
• Prepare and execute detailed User Acceptance Testing Projects / Fixes as per the requirement in new & existing systems handled by the team.
• Should have knowledge about ATM / CRM eco system 
• Should have knowledge about ATM / Debit card Switch
• Should have knowledge about testing simulator
• Token life cycle management end to end experience.
• Device token transaction knowledge.
• Card on File token guideline knowledge and channel experience.
• Track projects through Project plan, Regular status as part of Project governance.
• Work with Internal customers to resolve their system related issues, identify opportunities for automation to minimize manual intervention.
• Thorough analysis for system issues faced and provide effective solutions.
• Should take initiatives to provide solutions which help in revenue generation, process improvement, and cost saving for the bank.
• Prepare User Guides and train users on newly developed Systems Maintain Timely & Accurate MIS and Reporting.
• Knowledge of Channel ( Mobile , Net Banking)