Job Title: Barista

About Us: At Third Wave Coffee, we are passionate about redefining the coffee experience. We focus on artisanal coffee, emphasizing quality, craftsmanship, and sustainability. Our goal is to create a unique and exceptional coffee experience for our customers while fostering a community around our shared love for great coffee.

Position Overview: We are seeking a knowledgeable and enthusiastic Barista to join our team. The ideal candidate will be skilled in crafting high-quality coffee beverages, knowledgeable about third-wave coffee practices, and dedicated to providing exceptional customer service. As a Barista, you will play a key role in delivering an outstanding coffee experience and contributing to a positive and collaborative work environment.

Key Responsibilities:

• Beverage Preparation: Expertly prepare and serve a variety of coffee and espresso beverages, including single-origin pour-overs, cold brews, and artisan espresso drinks, while maintaining the highest standards of quality and presentation.
• Customer Service: Provide friendly, attentive, and personalized service to all customers. Engage with customers to understand their preferences and offer recommendations based on their tastes.
• Coffee Knowledge: Demonstrate a deep understanding of third-wave coffee principles, including bean origins, roast profiles, and brewing methods. Share this knowledge with customers and staff to enhance the overall coffee experience.
• Equipment Maintenance: Operate and maintain coffee equipment, including espresso machines, grinders, and brewers. Perform routine cleaning and troubleshooting to ensure optimal performance.
• Inventory Management: Assist with inventory management, including ordering, receiving, and stocking coffee beans and other supplies. Monitor stock levels and communicate any shortages or needs to management.
• Quality Control: Uphold quality control measures by following standard recipes, measuring ingredients accurately, and ensuring consistency in beverage preparation.
• Team Collaboration: Work collaboratively with team members to maintain a positive work environment. Support and train new baristas as needed.
• Health and Safety: Adhere to all health and safety regulations, including proper hygiene practices and food handling procedures.

Qualifications:

• Experience: Previous barista experience is preferred. A passion for coffee and willingness to learn are essential.
• Skills: Strong customer service skills, attention to detail, and the ability to work in a fast-paced environment. Basic math skills for handling transactions and managing inventory.
• Knowledge: Familiarity with third-wave coffee concepts and brewing techniques is a plus. A willingness to learn and grow in this area is essential.
• Availability: Flexibility to work various shifts, including mornings, evenings, and weekends.

Benefits:

• Competitive pay
• Opportunities for professional development and training
• Employee Meal benefits
• Provident Fund
• Insurance
• Positive and supportive work environment