Relationship Manager - Platinum Banking
Kotak Mahindra Bank LimitedNagpur
Not disclosed
Job Description
Platinum Banker-Household-Outbound-Branch Banking-Service
A Relationship Manager is responsible for building and maintaining strong relationships with clients, ensuring customer satisfaction, and identifying opportunities for business growth.
Key Responsibilities
- Client Relationship Management: Build and nurture long-term relationships with clients, acting as their primary point of contact and trusted advisor.
- Customer Satisfaction: Monitor client satisfaction and feedback, addressing any issues or concerns promptly to enhance the client experience.
- Business Development: Identify opportunities for upselling and cross-selling products or services to existing clients, contributing to business growth.
- Collaboration: Work closely with internal teams, such as sales, marketing, and customer service, to ensure seamless delivery of services and meet client needs.
- Performance Analysis: Analyze client data and performance metrics to identify trends, risks, and opportunities for improvement, developing action plans accordingly.
- Reporting: Prepare and deliver presentations, proposals, and reports to clients, highlighting value propositions and outcomes achieved through the partnership.
Experience Level
Senior LevelJob role
Work locationNagpur, Maharashtra, India
DepartmentBanking / Insurance / Financial Services
Role / CategoryBanking/Loan Sales
Employment typeFull Time
ShiftDay Shift
Job requirements
ExperienceMin. 5 years
About company
NameKotak Mahindra Bank Limited
Job posted by Kotak Mahindra Bank Limited
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