Sacnam Global

Customer Support Executive Logistics

Sacnam Global
Rajokri, New Delhi
₹20,000 - ₹35,000 monthly

Fixed

₹20,000 - ₹35,000

Earning Potential

₹35,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job Description

Client Relationship Management (CRM):

Act as a trusted advisor to corporate clients, ensuring professional and timely handling of shipment inquiries.

Shipment Tracking & Monitoring:

Proactively monitor shipments across international routes and ensure smooth and reliable delivery.

Problem Solving & Coordination:

Work closely with operations and customs teams to resolve issues efficiently, gaining strong cross-functional exposure.

Quotations & Booking:

Prepare competitive quotations and manage booking processes accurately.

Cross-functional Exposure:

Collaborate with Sales and Finance teams, providing you with a broader understanding of business operations.

Reporting & Continuous Improvement:

Share customer insights and contribute to ongoing service improvement initiatives.

Compliance & Standards:

Ensure adherence to international logistics regulations and internal quality standards.


Job role

Work location
Work locationRajokri, New Delhi, Delhi, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - International Voice Process
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
EducationGraduate
Skills
SkillsBlended process, International BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

About company

Name
NameSacnam Global
Address
AddressRajokri, New Delhi, Delhi, India
Job posted by Sacnam Global

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You can expect a minimum salary of 20,000 INR and can go up to 35,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

No work-related deposit needs to be made during your employment with the company.

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