Front Desk Receptionist

Job details :-

Pay:-

₹15,000 - ₹20,000 a month

Full-time:-

No experience needed

Job type :-

Permanent

Location:-

Sant Nagar, Burari, Delhi 

Full job description:-

We are seeking passionate and dynamic individuals to join our team as Consultants at our Experience Centre. At TCS, our Consultants serve as student-first mentors, guiding and supporting students through their study medical journey. From helping them shortlist the right-fit courses and Colleges/Universities to ensuring a seamless admission and enrollment process, you will play a pivotal role in transforming their dreams into reality.

As the primary point of contact, you will be responsible for ensuring student satisfaction, fostering trust, and delivering an exceptional experience throughout their journey with us. 

Key Responsibilities :

1. Ownership of Student Journey: Manage a portfolio of students, including onboarding, detailed counseling, regular follow-ups, and ensuring their overall success.

2. Expert Guidance: Build a deep understanding of college/university admissions processes, intake cycles, and eligibility requirements, including exams like NEET.

3. Relationship Management: Establish and maintain trusted relationships with students as their dedicated coach for all admission-related guidance.

4.Application Progress Tracking: Regularly review and track the progress of student applications to identify and resolve bottlenecks.

5. Post-Offer Coordination: Execute post-offer processes, collaborating with the Counselling team and national offices to ensure timely outcomes.

6. Sales Strategy Execution: Implement effective sales strategies and consistently meet target numbers during intake cycles. 

What You Bring :-

1. A graduate degree.

2. Strong sales and negotiation skills with a student-first mindset.

3. Exceptional research abilities.

4. Excellent verbal and written communication skills, with the ability to present, persuade, and guide effectively.

5. Strong multitasking and project management skills, capable of working under tight deadlines. 

What We Offer :-

1. Industry-leading perks and benefits.

2. A phenomenal work environment with massive ownership and growth opportunities.

3. A young, enthusiastic team across tech, marketing, PR, editorial, social media, and events.

4. A fast-paced, fail-fast culture with quick iterations and deployments.

5. Opportunities to work on cutting-edge technologies and lead teams in the future.

6. Access to a world-class mentorship network.

7. The chance to make a direct and meaningful impact on students making life-changing decisions about their medical education.

Note:- This is a full-time, office-based role with a six-day work week.

Pay:- ₹15,000.00 - ₹20,000.00 per month