Project Co-ordinator

About Accuster Technologies Pvt. Ltd.

Accuster Technologies Pvt. Ltd. is a leading healthcare innovation company focused on developing portable diagnostic laboratory solutions to improve healthcare accessibility. Through mobile medical camps powered by Lab Technicians (LTs), we aim to deliver high-quality diagnostic services across diverse geographies.

Role Purpose

The Project Coordinator will serve as a vital communication and operational link between Lab Technicians, Medibuddy clients, and internal departments. This role ensures all project-level planning, coordination, travel logistics, SOP communication, and issue resolution are carried out smoothly for successful execution of medical camps.

Key Responsibilities (KRAs)

1. Coordination & Communication

• Act as the primary point of contact for Lab Technicians (LTs) regarding their monthly and daily assignments.
• Share complete camp itineraries and ensure LTs are well informed of their location, travel route, schedule, and responsibilities.
• Communicate Standard Operating Procedures (SOPs) clearly to ensure compliance, professionalism, and quality output.
• Maintain regular follow-ups with LTs and bridge communication between the LT team and Medibuddy Client.

2. Monitoring & Reporting

• Track real-time LT movement and presence at camp locations on the day of execution.
• Communicate timely updates and escalation reports to clients and internal stakeholders.

3. Travel & Accommodation Support

• Make travel arrangements including booking train tickets and arranging temporary stays or transport (room or bike) as required by field conditions.
• Ensure logistics are prepared well in advance to avoid operational delays.

4. Issue Handling & Escalation

• Address LT concerns promptly and provide on-call support for operational challenges.
• Escalate issues to concerned departments if required for timely resolution.

5. Documentation & Reporting

• Maintain coordination records, travel schedules, camp logs, and LT reports.
• Utilize Microsoft Excel for data entry, tracking, and reporting.

Required Skills & Qualifications

Education

• Graduate in any discipline (preferably in management, healthcare, or operations).

Experience

• 1–3 years of experience in coordination, operations, project execution, field support, or similar profile.
• Experience in healthcare domain or field operations preferred.

Technical Skills

• Basic to intermediate MS Excel skills (filter, sorting, data entry, basic formulas).
• Ability to manage communication tools (emails, messaging apps, spreadsheets, trackers).

Behavioural Competencies

• Excellent verbal and written communication skills
• Problem-solving and proactive attitude
• Strong coordination and multitasking abilities
• Emotional maturity and patience while dealing with field staff
• Time-management and ability to work under pressure

What We Offer

• Competitive salary ranges from 15k to 20k
• Learning & development in operations and health-tech projects
• Supportive work culture and career growth