Receptionist / Front Office Executive

Position Summary

As the Front Office Executive, you will be the first point of contact for clients, facilitators, and guests. You will be responsible for handling client bookings, managing calendars, overseeing registrations, and ensuring seamless coordination of sessions, workshops, and events.

Key Responsibilities

Key Responsibilities• Front Office & Client Management – Manage walk-ins, appointments, workshop hall and consultation room coordination, and admin supplies.

• Events Coordination – Support workshops, registrations, facilitator coordination, and community events.

• Social Media & Community Engagement – Handle Instagram, Facebook, LinkedIn & WhatsApp DMs and engagement.

• Sales Support – Follow up with leads, support workshop/session bookings, and coordinate with the sales team.

• Reporting – Maintain lead follow-up records and performance sheets.

Required Skills & Attributes

• Excellent communication and interpersonal skills

• Basic knowledge of Microsoft Excel / Google Sheets

• Strong time management and multitasking abilities

• Warm, client-first approach with attention to detail

• Previous experience in wellness, hospitality, or administrative roles (preferred)