Sales Executive

Job Description – Telecaller (Sales Profile)Organization Type: NGO + Legal Documentation Services

Department: Sales & Client Coordination

📌 Job SummaryWe are looking for a motivated Telecaller who can handle inbound and outbound calls, explain our NGO initiatives and legal documentation services, and convert leads into clients. The candidate should have good communication skills and basic knowledge of legal services like name change, affidavit, agreement, etc.

• 🎯 Key Responsibilities1. Calling & Lead HandlingMake outbound calls to potential clients from given data
• Attend inbound calls and respond to customer queries
• Explain services clearly (NGO support + legal documentation services)
• Maintain proper call records and follow-up data
• 2. Sales & ConversionConvince customers to take services (name change, affidavit, agreement, etc.)
• Achieve daily/weekly/monthly sales targets
• Follow up with interested leads until conversion
• Upsell additional services where possible
• 3. NGO-Related TasksInform people about NGO activities (human rights, women empowerment, etc.)
• Encourage donations, memberships, or participation
• Handle queries related to NGO services and support programs
• Coordinate with NGO team for campaigns and outreach
• 4. Legal Documentation SupportGuide clients about required documents for services
• Explain process of:
• 
  
• Name Change (Gazette, Newspaper Ad)
• Affidavits
• Agreements (Rent, Sale, Bayana, etc.)
• Collect basic client details and documents
• Coordinate with backend team for document processing
• 5. Data Management & ReportingMaintain lead data in Excel/CRM
• Update status of each client (Interested / Not Interested / Converted)
• Submit daily call and sales report
• 🧾 Required SkillsBasic knowledge of legal documentation (preferred but not mandatory)
• Good communication skills (Hindi + basic English)
• Sales mindset and convincing ability
• Basic computer knowledge (Excel, WhatsApp, Email)
• 🎓 QualificationMinimum: 12th Pass
• Preferred: Graduate
• 💼 ExperienceFresher or 6 months+ experience in telecalling/sales
• 💰 Salary & BenefitsFixed Salary + Incentives
• Performance-based growth
• Friendly work environment
• 🕒 Working Hours9:30 AM to 6:30 PM (Monday to Saturday)
• 📍 Job Location[Hardev Nagar]
• 📞 Additional NotesCandidate should be confident while talking to clients
• Knowledge of Delhi/NCR documentation process will be an advantage
• Training will be provided

If you want, I can also:

✔ Convert this into a professional PDF

✔ Create a hiring poster (Facebook/Instagram)

✔ Add your company name “International Human Right” + 9217920422

Just tell me 👍