Customer Support Executive – Banking Projects

Job Title: Customer Support Executive – Banking Projects

Job Location: Tech Mahindra, B-19, Sector-62, Noida

Working Conditions:

• 5 days working
• 2 rotational week offs

Interview Round: - HR Round, Ops round & Typing

Key Responsibilities:

• Handle inbound/outbound customer queries related to banking services.
• Provide accurate information and resolve customer concerns in a timely manner.
• Maintain service quality and follow company guidelines and compliance.
• Ensure proper documentation of customer interactions.
• Deliver a positive customer experience during each interaction.

Eligibility Criteria:

• Education: Graduate Freshers or Undergraduates with experience.
• Experience: Minimum 6 months of BPO experience required for undergraduates. (Offer letter, Exp letter & last 3 months pay slip or bank statement required)
• Communication Skills: Average communication skills in Hindi and English.
• Typing Skills: Basic typing speed required.
• Language Skills: Should be able to read English and translate from English to Hindi.
• Shift Flexibility: Must be comfortable working in 24*7rotational shifts. (Transport Available)

Thanks & Regards

Anil Singh Negi

Business Integra Software Solution Pvt LTD

People Integra India Pvt Ltd

Cell Phone: +91-935-410-1787

anil.negi@peopleintegra.com

www.peopleintegra.com

Linked in: https://www.linkedin.com/in/anil-negi-b1bb9972/

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