Help Desk Executive
M/s AVP Buildtech Pvt. Ltd.Fixed
₹25,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹25,000 - ₹30,000
Earning Potential
₹30,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
16 applicants
Job Description
- Key Responsibilities:Receive and record maintenance complaints via calls, WhatsApp, email, or in person
- Assign tasks to maintenance staff (electrician, plumber, technician, etc.)
- Track complaint status and ensure timely resolution
- Maintain records of all complaints, work orders, and resolutions
- Follow up with residents/customers to ensure satisfaction
- Coordinate with vendors and service providers when required
- Prepare daily/weekly reports of complaints and work progress
- Escalate unresolved or critical issues to management
- Maintain proper documentation and filing system
- Skills Required:Good communication and interpersonal skills
- Basic computer knowledge (Excel, WhatsApp, email handling)
- Problem-solving and coordination ability
- Ability to handle multiple tasks efficiently
- Polite and professional behavior
- Eligibility:Minimum Qualification: 12th pass / Graduate preferred
- Experience: 0–2 years (Freshers can also apply)
- Prior experience in maintenance, facility management, or customer service is a plus
- Additional Requirements:Should be proactive and responsible
- Ability to work under pressure
- Basic understanding of maintenance work is an advantage
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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