Cloud Operations Engineer

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Job Description: Oracle OTL Support 1

The Oracle OTL (Oracle Time and Labor) Support 1 role operates under the guidance of the OTL Lead and is responsible for supporting the configuration, testing, and maintenance of the Oracle Fusion OTL module. This includes hands-on involvement in the development and troubleshooting of fast formulas, time entry rules, and validation logic to ensure accurate time tracking and compliance with organizational policies.

Key Responsibilities:

• Assist in the configuration and testing of time entry layouts, time categories, and time rules.
• Develop and maintain fast formulas for time validations, accruals, and payroll integrations.
• Support issue resolution during system testing and post-go-live stabilization.
• Collaborate with HR, Payroll, and Technical teams to ensure seamless integration and data flow.
• Document configuration changes and support knowledge transfer to end users and support teams.
• Monitor and troubleshoot time entry issues and escalate complex problems to the OTL Lead

Ideal Candidate Characteristics

Technical Skills:

• Solid experience in writing and debugging Oracle Fast Formulas, particularly for time and labour calculations.
• Familiarity with Oracle Fusion HCM, especially the OTL module.
• Understanding of time entry rules, absence types, and payroll integration touchpoints.

Professional Experience:

• 0–3 years of experience in Oracle HCM or ERP support roles, with at least 1 year focused on OTL.
• Exposure to full-cycle implementations or support environments involving time and labour modules.

Soft Skills:

• Strong attention to detail and analytical thinking.
• Effective communication and documentation skills.
• Ability to work collaboratively in a team and take direction from staff leads.

Preferred Qualifications:

• Oracle Cloud HCM certification (Time and Labor).

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