How much salary can I expect as a Team Leader - Customer Service in Kotak Mahindra Bank Limited in Noida?

You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

What is the eligibility criteria to apply for Team Leader - Customer Service in Kotak Mahindra Bank Limited in Noida?

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Noida to get hired quickly.

Is there any specific skill required for this job?

The candidate should have sound communication skills and sound communication skills for this job.

Who can apply for this job?

Both Male and Female candidates can apply for this job.

Is it a work from home job?

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Noida at apna.

Are there any charges or deposits required while applying for the role or while joining?

No work-related deposit needs to be made during your employment with the company.

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Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

What is the last date to apply?

The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Noida . Through apna, you can find jobs in 64 cities across India. Join NOW!

Team Leader - Customer Service (Inbound Contact Centre)

Kotak Mahindra Bank Limited

Team Leader - Customer Service (Inbound Contact Centre)

Kotak Mahindra Bank Limited

Noida

Not disclosed

Work from Office

Full Time

Min. 1 year

Job Description

Sky Service Cards-Team Leader-Sky Channel-Contact Centre Inbound

- Lead and manage the Sky Service Cards inbound contact centre team. - Oversee daily operations to ensure high-quality customer service. - Coordinate with team members to meet service targets and KPIs. - Handle escalations and provide guidance to resolve customer issues. - Ensure adherence to company policies and procedures within the contact centre. - Facilitate communication between management and frontline staff. - Monitor team performance and implement improvement strategies. - Support training and development initiatives for team members.