Front Desk Receptionist
Karthika Consulting & SolutionsFixed
₹15,000 - ₹20,000
Earning Potential
₹20,000
Fixed
₹15,000 - ₹20,000
Earning Potential
₹20,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
Urgently hiring
5 applicants
Benefits include: ESI (ESIC)
Job Description
Job Duties & Responsibilities
- To interact with hospital insurance patients.
- Create WhatsApp groups to provide/share information.
- Collecting necessary documents from the Patient /Hospital.
- Coordinate with internal medical and Ops team for initial approval.
- Cross-checking the files before sharing with the approval team.
- Educating patients about deduction.
- To create awareness about reimbursement claims. (Pre & Post Hospitalization)
- Collecting claim support documents from the patients/hospitals & coordinating with the back-end team to ensure smooth transfer of data to the TPA/Insurance company.
- Efficiently and effectively handle grievances/issues raised by hospital staff & patients, escalate issues to the team leader, as necessary.
- Follow up and provide Updates to the clients
- Efficiently and effectively handle grievances/issues raised by hospital staff & patients, escalate issues to the team leader, Regional Manager Claims Assistance, Manager Operations, and Business Head as necessary.
Qualifications & Skills
- Any Diploma, Graduation / Under Graduation
- Should have good listening & analytical skills
- Excellent interpersonal & communication skills
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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