Implementation Analyst

Analyst II - Implementation

For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. 

Job Summary :

As an Analyst II - Implementation you will be responsible for managing FLX-M and Schedule Builder (SBL) rules. Working in pairs under the guidance of a Subject Matter Expert (SME), you will implement project-specific rules, triage bugs, and provide ongoing support. This role requires strong problem-solving skills

What will you do?

• Work in pairs on a dedicated set of airlines.

• Determine whether issues stem from rules configuration or engine behavior.

• Implement changes to rules to support projects and correct bugs.

• Conduct peer reviews for low-impact rule changes.

• Manage support and maintenance tasks, including intake from JIRA, rule deployment from SIT to PROD, and responding to customer/internal inquiries.

• Be available on-call 24×7, 365 days a year for P1/P2 issues.

What do you need to know?

• Strong analytical and problem-solving skills.

• Ability to learn quickly and adapt to new processes.

• No prior technical skills required; training will be provided.

• Collaborative mindset with the ability to work closely with peers and SMEs.

• Willingness to work in a 24×7 support environment.

What does the future of the air transport industry look like to you? Whether you’re an industry veteran or someone with experience from other industries, we want to make your ambitions a reality!

Experience Level

Mid Level