Xactly Incentive Compensation Analyst

Analyst -Xactly Administration & Development (2-5 years exp only)

Wolters Kluwer is seeking a motivated and talented professional as an Xactly COE Administrator to join a newly created Incentive Compensation & Planning COE that will support 5 core divisions, approximately 55 subsidiaries, and 3,000+ sellers across 140+ countries. The COE will partner with the various Divisions & Business Units while remaining a strong partner to the Sales Transformation team within the Corporate Strategy, Innovation, and M&A Group. 

In this role, you will have an exciting opportunity to establish operational practices that align to best practices and support a COE team that administers 8 different Xactly instances for approx. 500 commission plans and consumes nearly 90+ data inputs. The opportunity to deliver efficiencies across the organization is unparalleled, and the COE's administration team is positioned to reimagine how we operate. You will partner with other COE-administrators to apply governing practices to the operational processes of commission calculations, oversee and partner with the business on monthly approvals, oversee multiple workflows, and be the face of commission to the Sales teams. 

Responsibilities: 

• Serve as the administrator for multiple Xactly Incent platforms. 

• Configure, maintain, and enhance Xactly to support changing compensation plans, rules, and organizational structures. 

• Handle system upgrades, enhancements, and new feature implementations 

• Maintain dashboards and reports using Xactly and external tools, if needed 

• Ensure accurate and timely administration of incentive compensation plans 

• Manage data integration between Xactly and internal systems  

• Monitor and audit data quality, system performance, and calculation accuracy 

• Create and maintain detailed documentation for audit and compliance purposes 

• Partner with HR, Finance, Sales Operations, and IT to ensure alignment and accuracy in compensation processes 

• Act as a liaison between business units and technical teams for configuration and process improvements 

• Provide end-user support through issue resolution, training, and development of user documentation/job aids 

Skills & Experiences: 

• 2+ years in Sales Comp related responsibilities with knowledge of Xactly modules 

• Bachelor's degree in business, Finance, or a related field 

• Xactly Administrator and Plan Configuration Certification(s), or ability to obtain after onboarding 

• Proven experience in sales compensation administration, governance, and/or technical design, with an understanding of compensation methodologies and functional best practices.  

• Strong analytical skills with the ability to generate insightful analytics from complex data 

• Strong interpersonal skills, capable of building relationships across various teams. 

• Experience managing and/or dispositioning incentive compensation related disputes & inquiries; or ability to interpret challenges from the sales organization and synthesize challenges while considering policies and processes. 

• Ability to identify root causes of common disputes/inquiries or other related challenges, then recommending/delivering process/policy/technology changes that strengthen operational excellence. 

• Proven experience calculating commissions and generating payroll submission files. 

• Ability to think strategically while considering tactical implications. 

• Strong Handson with PowerPoint and Excel 

• Coding: SQL (beginner to intermediate) 

Nice to Have: 

• Certifications from other ICM systems (i.e. Varicent, SAP-Callidus) 

• Sales Operation/Sales Admin experience across industry 

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Experience Level

Mid Level