Customer Relations Executive
WebbizzareFixed
₹20,000 - ₹35,000
Earning Potential
₹35,000
Fixed
₹20,000 - ₹35,000
Earning Potential
₹35,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
47 applicants
Benefits include: Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI (ESIC)
Job Description
• Customer Interaction & In-store Experience:
o Welcome walk-in customers and ensure a warm, personalized
experience
o Understand customer concerns and guide them through consultations
• Consultative Approach:
o Explain treatment journey in a simple and relatable way
o Assist customers in understanding doctor recommendations and product
usage
• Customer Retention & Relationship Building:
o Build long-term relationships with customers
o Motivate them to stay consistent with their treatment plans
o Drive repeat visits and product reorders
• Follow-ups & Engagement:
o Conduct regular follow-ups (calls/WhatsApp)
o Track customer progress and ensure satisfaction
• Handling Concerns & Objections:
o Address customer queries around usage, results, or concerns
o Provide reassurance and escalate to doctors when required
• Store Operations & Ownership:
o Maintain store hygiene, product display, and inventory checks
o Ensure smooth day-to-day clinic/store operations
• Customer Advocacy:
o Encourage reviews, feedback, and testimonials
o Deliver a high-quality experience that customers talk about
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Pune at apna.
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