Manager - Systems Analyst

Manager Systems Analyst

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager Systems AnalystPrepaid Management Services is the division of MasterCard that concentrates on Prepaid Solutions such as our Multi-Currency CashPassport product. Traditionally focused on the Travel sector, this business unit is driving forward Prepaid throughout the world with innovative and leading solutions that we integrate with Global brands. This role is within the Mastercard Prepaid Technology Team which is part of the wider MasterCard Product & Engineering group. We provide high quality evolutionary and operational capabilities to support the MasterCard Prepaid Management Services business.

In support of the development of new initiatives, clients and market rollouts, the Manager Systems Analyst role will entail -
• Business process re-engineering
• Impacting system changes
• Using various analysis methodologies in line with industry best practice
• Managing a team of local Systems Analysts, their professional development and people leader activities

ROLE

The Manager Systems Analyst will be responsible for leading the production of:
• Functional and technical specifications
• Use case documents
• User stories
• Report specifications
• Gap analyses
• Change impacts
• Business process modelling.

Ensuring quality is maintained whilst supporting local team members in mentorship and line management skills.

ABOUT YOU
• Story writing knowledge and experience
• Able to organise, hold and contribute in business and technical workshops
• Able to understand the business issues and challenges of the organisation and industry
• Able to document and understand business process models
• Able to use MS- Office products including Visio to produce documentation of a high quality
• Able to document solutions in Functional\Technical\Interface Specifications, User Stories, Use Cases and UC Models
• Able to identify client organisation's strengths and weaknesses and suggest areas of improvement
• Write documents in plain business English
• Ability to understand and document technical specifications, including web services requirements.
• Experience in an Agile and Scrum environment, with enthusiasm to drive the Agile methodology forward.
• Demonstration of previous line management and mentoring skills

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Experience Level

Mid Level