Technical Product Manager - Software Engineering

Product Manager-Technical, Software Engineering

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Product Manager-Technical, Software EngineeringOverview

Mastercard team is looking for a candidate who can play Product Manager-Technical role and liaise with Product Managers and Software Engineering teams to document and elaborate the requirements. The candidate should be passionate about requirement management, business analysis, technology, software engineering principles, highly motivated, intellectually curious, analytical and should possess an entrepreneurial mindset.


Role

Product Manager-Technical

Working with the Product Management team to understand and elicit requirements.

Work on Aha! And Jira to document accurate, clear and concise requirements

Work along with engineering team on Agile or Scaled Agile practices and conduct and participate in agile ceremonies.

Facilitating getting the work done without coercion, assigning, or dictating the work.

Facilitating discussion, decision making, and conflict resolution to document clear requirements.

Assisting with internal and external communication, improving transparency, and ensuring accurate reporting of information.

Supporting and assisting the Product Manager, Scrum Master/Pod leader, TPM, especially with respect to elaboration, grooming and maintaining the product backlog.

Providing all support to the team using a servant leadership style whenever possible, and leading by example

Understanding of Java, Spring Framework and latest technology and AI trends.



Job Description:

Owns the working backwards document and vision for feature releases

Identifies gaps and charters new platform capabilities as required

Makes use of research, user studies, metrics and competitive analysis to understand the platform and business needs for a platform product

Compares features for competitive review to inform prioritization within a platform product release

Identifies innovations or performs test and learn experiments to create features that add more business and customer value for a platform product

Participates with the business in customer research to inform platform product feature needs

Contributes near-term input (quarterly) for the platform product portfolio and roadmap

Makes trade-off decisions on platform product features

Uses runtime metrics of their services in market as a feedback loop in to the backlog and balances the priorities against new feature requests

Exhibits expertise within platform feature area and coordinates with interdependent teams

Digests business customer requirements (user stories, use cases) and platform requirements for a platform feature set

Has visibility into the design of the user experience

Determines release goals for the platform and prioritizes assigned features according to business and platform value, adjusting throughout implementation as needed

Continuously monitors feature development at the feature level

Reviews product demo with the development team against acceptance criteria for the feature set

Prepares launches and monitors platform performances, adoption, and operational health for feature sets • Stays aligned with GTM plans for the feature set

Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and communicates to leadership

Supports and participates in post-launch reviews and ensures feedback is reincorporated into the feature

Works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues

Develops and implements new metrics into measurement techniques; works with development teams to develop reports to monitor them

Independently identifies and researches anomalous performance; escalates findings to senior management

Coordinates internal forums to collect and identify feature-level development opportunities

Owns and manages product documentation; enables self-service support and/or works to reduce overhead

Identifies feature risks from business and customer feedback and in-depth analysis of operational performance; shares with senior leadership

Establishes a network within the organization; begins to build internal and external networks

Mentoring team members

Assists with candidate selection and onboarding

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Experience Level

Mid Level