Sales Co-ordinator

We are looking for a proactive and organized Sales Coordinator cum Operations Executive who can support the sales team, coordinate day-to-day operations, handle customer communication, and manage tele-calling activities. The candidate should possess good communication skills, follow-up capability, and basic operational understanding to ensure smooth business execution.

Key Responsibilities

• Sales CoordinationCoordinate with clients regarding enquiries, quotations, orders, and dispatch schedules.
• Prepare and maintain sales reports, MIS, and customer databases.
• Follow up with customers for pending orders, approvals, and payments.
• Support the sales team in preparing proposals, presentations, and documentation.
• Coordinate internally with accounts, logistics, and warehouse teams for smooth order execution.

Operations Management

• Monitor order processing, dispatch tracking, and delivery status.
• Maintain records of invoices, challans, purchase orders, and operational documents.
• Coordinate with vendors, transporters, and service providers.
• Ensure timely updates and smooth communication between departments.
• Handle day-to-day operational support activities.
• Tele Calling & Customer SupportMake outbound calls to existing and prospective customers.
• Generate leads and schedule meetings for the sales team.
• Attend inbound customer enquiries and provide basic product/service information.
• Maintain proper call records and follow-up status.
• Build and maintain good customer relationships through regular communication.

Required Skills

• Good communication and interpersonal skills.
• Basic knowledge of MS Excel, Word, and email communication.
• Knowledge of Tally ERP will be an added advantage.
• Strong follow-up and coordination skills.
• Ability to handle multiple tasks and work under deadlines.
• Professional and positive attitude.

Qualification

• Minimum 12th Pass
• Additional certification in sales coordination or operations will be beneficial.

Preferred Candidate

• ProfileFemale/Male candidate with good telephonic communication skills.
• Experience in coordination, backend sales support, customer handling, or operations.
• Ability to work independently and as part of a team.