Senior Salesforce CRM Engineer

Senior Engineer - Salesforce CRM, AVP

Job Description:

Job Title: Senior Engineer - Salesforce CRM

Location: Pune, India

Corporate Title: Assistant Vice President

Role Description

We are seeking an engineer/technical specialist with experience in CRM technologies (SalesForce or similar) to join DWS Private Markets Technology to build out CRM and Deal Pipeline systems for the fast growing Private Markets Funds. You will work with the Business and the wider technology teams closely to translate requirements and configure SalesForce and plugins to achieve key business outcomes.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Requirements Gathering: Work with business and business analyst to translate stakeholder needs into functional specifications.
• System Configuration: Customizing entities, forms, views, dashboards, and workflows.
• Data Integrity & Management: Ensuring data accuracy, managing user access model, and driving data standardization and cleansing.
• Testing & Deployment: Conducting user acceptance testing (UAT) and overseeing deployment of system changes.
• Support & Training: Providing user support, creating training documentation, and driving adoption.

Your skills and experience

• Experience with SalesForce (ideal) or other CRM tools
• Experience with SalesForce plugins or expanding CRM tools for business specific use cases
• Degree-level IT and/or engineering qualification or equivalent experience in an Engineering role
• Experience in Software Development Lifecycle (SDLC)
• Experience with SDLC tools: JIRA, Confluence
• Problem-solving and analytical skills with the ability to communicate with technical and non-technical stakeholders
• Excellent communications skills, client centric attitude
• Self-starter and a team player with experience with working in an enterprise environment
• Fluent in English (written/verbal) 

Preferable

• Knowledge of Asset Management (Private Markets domain)
• Exposure to SalesForce plugins for Private Markets

How we’ll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.html

We at DWS are committed to creating a diverse and inclusive workplace, one that embraces dialogue and diverse views, and treats everyone fairly to drive a high-performance culture. The value we create for our clients and investors is based on our ability to bring together various perspectives from all over the world and from different backgrounds. It is our experience that teams perform better and deliver improved outcomes when they are able to incorporate a wide range of perspectives. We call this #ConnectingTheDots.

Experience Level

Senior Level