Telecalling Executive

Star Media Network Private Limited

Koregaon Park, Pune

₹15,000 - ₹22,000 monthly*

Fixed

15000 - ₹18000

Average Incentives*

4,000

Earning Potential

22,000

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 1 year

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

Benefits include: Mobile Allowance, Laptop

Job Description

Key Responsibilities

  • Outbound Sales & Lead Generation: Calling potential prospects to promote products or services, following up on leads, and closing sales.
  • Customer Support: Answering inbound inquiries, explaining product benefits, and addressing complaints or concerns professionally.
  • Database Management: Updating and maintaining accurate records of client conversations, contact details, and follow-up actions in the company CRM.
  • Meeting Quotas: Achieving daily, weekly, or monthly targets for call volume, call duration, and sales conversions.
  • Script Utilization: Utilizing provided scripts to introduce products and tailoring communication styles to match customer needs. Jobsoid +7

Key Requirements & Skills

  • Communication: Exceptional verbal communication skills in English and/or local languages.
  • Interpersonal Skills: Ability to listen actively, build rapport, and handle rejection professionally.
  • Technical Proficiency: Basic knowledge of computer systems, MS Office, and CRM software.
  • Experience & Education: High school diploma or equivalent is required; prior experience in tele-sales or customer service is preferred. Indeed +5

Typical Working Conditions

  • High-pressure environment focusing on daily targets.
  • Repetitive task management using scripts.
  • Role includes roles like telemarketing, lead generation, and customer support. Razorpay +1


Job role

Work location

Koregaon Park, Pune, Maharashtra, India

Department

Customer Support

Role / Category

Customer Success

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

12th Pass

Skills

Telecalling - Customer Service, Telecalling, Blended process, Domestic BPO, Voice Process

English level

Basic English

Gender

Any gender

About company

Name

Star Media Network Private Limited

Address

Koregaon Park, Pune, Maharashtra, India

Job posted by Star Media Network Private Limited

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