Customer Service Executive
Snapcheck Workforce Management Private LimitedFixed
₹12,000 - ₹13,500
Average Incentives*
₹2,000
Earning Potential
₹15,500
Fixed
₹12,000 - ₹13,500
Average Incentives
₹2,000
Earning Potential
₹15,500
You can earn more incentive if you perform well
Work from Office
Full Time
Night Shift
Any experience
Basic EnglishJob highlights
Walk-in interview
Date: 11 May 2026 - 16 May 2026 | Time: 10.00 am - 04.00 pm...
19 applicants
Benefits include: Overtime Pay, PF, Flexible Working Hours, ESI (ESIC)
Job Description
- Handle inbound and outbound customer calls professionally.
- Resolve customer queries, complaints, and requests within defined timelines.
- Maintain high standards of customer service and call quality.
- Update customer information accurately in CRM/software systems.
- Follow company scripts, processes, and compliance guidelines.
- Achieve daily/monthly productivity and performance targets.
- Escalate unresolved issues to the concerned department or supervisor.
- Maintain proper call documentation and records.
- Adhere to attendance, login/logout, and schedule compliance policies.
- Ensure confidentiality of customer and company data.
- Eligibility CriteriaMinimum Qualification: 12th Pass / Graduate.
- Freshers and experienced candidates can apply.
- Good verbal communication in Hindi and basic English.
- Basic computer knowledge and typing skills.
- Ability to work under pressure and meet targets.
- Prior BPO/Call Center experience will be an added advantage.
- Preferred SkillsGood listening and convincing skills.
- Positive attitude and team-player mindset.
- Ability to handle irate customers professionally.
- Basic sales/customer handling understanding.
- Adaptability in a fast-paced environment.
- Salary & BenefitsFixed Salary + Performance Incentives
- Attendance Bonus (if applicable)
- Overtime/Shift Allowance (if applicable)
- Paid Training
- Career Growth Opportunities
- PF/ESI as per company policy
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Ranchi to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Ranchi at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 28 May 2026. For more details, download apna app and find Night Shift jobs in Ranchi . Through apna, you can find jobs in 64 cities across India. Join NOW!