SaaS Sales & Customer Success Executive
Essence ErpFixed
₹12,000 - ₹18,000
Average Incentives*
₹15,000
Earning Potential
₹33,000
Fixed
₹12,000 - ₹18,000
Average Incentives
₹15,000
Earning Potential
₹33,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 1 year
Basic EnglishJob highlights
Urgently hiring
10 applicants
Job Description
About DineMatters DineMatters is a fast-growing AI-powered SaaS platform helping restaurants & cafés go digital — with smart menus, WhatsApp ordering, customer loyalty, and marketing tools. We are actively expanding across India and looking for a driven team member to grow with us.
Role: Sales & Customer Success Executive
You will work directly with the founder in a high-ownership role handling end-to-end client lifecycle — from converting leads to ensuring clients are happy and active.
What You'll Do
- Handle inbound leads via calls & WhatsApp (from Meta Ads)
- Explain product features and convert interested restaurants into paying clients
- Onboard new clients and help them set up their dashboard
- Follow up with existing clients to ensure they're actively using the platform
- Resolve client queries quickly via WhatsApp/calls
- Maintain daily lead follow-up and CRM updates
What We're Looking For
- Strong communication in Hindi + English (Gujarati is a bonus)
- experience in sales, CRM, or customer support
- Confident on calls with business owners
- Self-motivated, ownership mindset
- Interest in SaaS / startups / tech products
Compensation
- Fixed: ₹12,000 – ₹18,000/month
- Incentives: ₹499–₹799 per client renewal (uncapped)
- High performers can earn ₹35,000–₹40,000/month by Month 3
Why Join?
- Work directly with the founder — real startup exposure
- Fast growth into Team Lead / Sales Manager role
- Performance-based earning with no ceiling
- Be part of building something real from the ground up
📍 Surat, Gujarat | Hybrid
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Surat to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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