Teleperformance

Customer Support Executive

Teleperformance
Thane
₹18,500 - ₹23,000 monthly

Fixed

₹18,500 - ₹23,000

Earning Potential

₹23,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

6 applicants

6 applicants

Job Description

Job Title: Customer Service Executive (Social Media Process – Vodafone)

Process Name: Vodafone (Social Media Process)

Process Type: Customer Service – Blended (20% Calls, 80% Chat)

Job Summary:We are hiring Customer Service Executives for the Vodafone Social Media Process. The role involves handling customer queries through chat and calls, ensuring quick resolution and a high level of customer satisfaction.

  • Key Responsibilities:Handle customer queries via chat (80%) and calls (20%)
  • Resolve customer issues related to services and products
  • Provide accurate and timely information to customers
  • Maintain records of customer interactions
  • Ensure excellent customer experience and satisfaction

Job role

Work location
Work locationThane, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
EducationGraduate
Skills
SkillsBlended process, Domestic BPO, Customer inquiries, Non-Voice Process, Non-Voice/Chat Process
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

About company

Name
NameTeleperformance
Address
AddressThane, Maharashtra, India
Job posted by Teleperformance

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You can expect a minimum salary of 18,500 INR and can go up to 23,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 7 May 2026. For more details, download apna app and find Full Time jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!