International Voice Process Agent

Job Title: Customer Support Specialist – US Healthcare Process

Location: Thane west

Shift: Any Rotational Shifts (24/7), no shifts in midnight

Salary: Depends on last drawn (Max 40k inhand)

5 days working, 2 rotational week offs

No Transportation provided by the company

We are looking for a detail-oriented and customer-focused Customer Support Specialist to join our US Healthcare

process team.

*Required Skills & Qualifications*

HSC, Bachelor’s degree or equivalent work experience.

1–3 years of experience in US healthcare customer service, medical billing(preferred)

Excellent verbal and written communication skills.

Ability to handle high-volume calls and multitask effectively.

Strong problem-solving abilities with a customer-first mindset.

Willingness to work US shifts.

*Preferred Qualifications*

Experience in claims processing, provider support, patient support, or revenue cycle

management.

Prior experience in a BPO or healthcare support environment.

*What We Offer*

Competitive salary and performance incentives.

Health benefits and paid time off.

Training and continuous learning opportunities.

A supportive and growth-oriented work environment.

Contact Person - HR Sonali 9920799319

sonali@careerguideline.com