Inbound Customer Service Executive - Banking
Kotak Mahindra Bank
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Inbound Customer Service Executive - Banking
Kotak Mahindra Bank
Thane
Not disclosed
Work from Office
Full Time
Freshers only
Job Details
Job Description
Sky Service Potential - RM-Sky Channel-Contact Centre Inbound
The CEC Officer – Inbound – Privy is responsible for delivering exceptional customer service through inbound calls, handling queries and requests related to Retail Liabilities and Credit Cards. The role demands a strong focus on customer satisfaction, quality communication, and adherence to service benchmarks. It also involves identifying opportunities for cross-selling banking products during customer interactions.Job role
Work location
Thane, 1461-Thane-Neptune Elements-Kisan Nagar-MAH, NEPTUNE ELEMENTS – 3RD FLOOR, PLOT NO – F3, S3/1, ROAD NO 22, Thane, Maharashtra, India
Department
Banking / Insurance / Financial Services
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Freshers only
About company
Name
Kotak Mahindra Bank
Job posted by Kotak Mahindra Bank
Apply on company website