Relationship Manager - NRI Inbound
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 5 yearsJob Description
SKY – Team Leader NR Acquisition-Sky Channel-VRM - NR
JD – “RM –NR INBOUND”
DepartmentCEC (NR Inbound)LocationThane Number of Positions6Reporting Relationships Position GradeM1 to M2
- Build and nurture personal relationship with affluent NR customers by identify opportunities and matching these opportunities to products/ solutions provided by Kotak Group
- Work closely with other businesses to provide NRI customers with seamless access to NR products
- Navigate through adaptive and technical challenges to seamlessly align service delivery and enhance client experience
- Track customer complaints/queries and ensure a high level of customer satisfaction and provide information about product and service enhancements.
- Ensure adherence to all bank and regulatory processes at all times
- Strong communication skills (written and verbal) and interpersonal skills
- In depth NR product & process knowledge
- Strong numerical-analytical skills and communication skills
- Experience in building and maintaining affluent customer relationships
- Open to work as per Global time zone
Experience Level
Senior LevelJob role
Job requirements
About company
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