RESPONSIBILITIES;

• Managing all the sales related activity of the company.

• Handling a high volume of customer enquiries whilst providing a high quality of service to each caller.

• Tracking sales orders to ensure that they are scheduled and sent out on time.

• Effectively communicating with customers and distributors in a professional and friendly manner.

• Ordering and ensuring the delivery of goods to customers and distributors on time.

• Supporting the field sales team for Price List, customer complaints, material dispatch schedules etc.

• Resolving any sales related issues with customers.

• Making follow-up calls to confirm sales orders or delivery dates.

• Maintain sales records and prepare sales activity reports and accurately analyzing statistical sales data.

• Record progress of all customer inquiries, Encourage repeat business by networking with existing customers.

• Prepare and maintain detailed product lists, including specifications, materials, and design requirements.

• Ensure product lists are updated regularly and accurately reflect current inventory and production needs.

• Communicate effectively with the design team to provide feedback, suggestions, and approvals for packaging designs as per customer requirement.

• Coordinate with printer team and follow-up for print schedules, proofs, and final approvals to ensure deadlines are met.

• Maintain comprehensive records of all packaging design, including specifications, approvals, and revisions.

• Manage multiple packaging design simultaneously, ensuring timely and within delivery.

• Preparation of supporting documents for Exports, as per requirement.