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RELATIONSHIP MANAGER-DIRECT SALES-CHENNAIIdentifying prospects, converts them to leads by explaining the features/terms and conditions and close the business.Adhere end to end process of sourced business – Sourcing, Document Completion, Booking etcPayment tracking of complete subscription till the end &amp; dues collection.Ensure the allocated income target.Negotiating with Corporates/Residents association for group deals.

Bancassurance Manager

Area Recovery ManagerArea Recovery  Manager – Secured &amp; Unsecured Lending BusinessReporting to –  Area ManagerMain Tasks &amp; Areas of Responsibility <ul><li>Delinquency reduction.</li><li>Earlier resolution with normalization.</li><li>Monitor accounts on daily basis </li><li>Connecting with delinquent borrowers via various methods ( including but not limited to phone calls &amp; field collections) </li><li>Responsible for team building and training collection staffs </li><li>To Work closely with Muthoot Fincorp branches for the smoother part of collection</li><li> </li><li>Skills and Exposure</li><li> </li><li>·         A result-oriented individual with Positive Mental Attitude with Integrity, willing to put hard work.</li><li>·         Proven ability to Handle difficult customer.</li><li>·         Should have the knowledge of other products movement in the market.</li><li>At least 3 years’ experience in collection with 2 years of On roll team members.</li><li> Excellent interpersonal and verbal communication skills</li><li>Ability to Work &amp; Deliver business targets under pressure. </li></ul>Be Accountable for Portfolio Quality of the Location.Special Requirements (If any)<table border="0" cellpadding="0" cellspacing="0" width="721"><tbody><tr><td width="100%"><ul><li>Should have willingness to travel as per company requirement.</li></ul></td></tr></tbody></table>

Collection/Recovery Manager

RELATIONSHIP MANAGER - SECURED & UNSECURED LENDING BUSINESS <div>Key Job Responsibilities </div><div>Deliver on Customer Acquisition through business development</div><div>•To find new micro markets and empanel good quality referral partners to scale up Micro LAP business &amp; Gold backed secured business loan (Suvarna)</div><div>•Work in the Area assigned by the Branch Business Manager and generate leads</div><div>•Cold Calling to the potential customer base to generate business</div><div>•Daily Sales Calls as per the Plan submitted to BBM</div><div>•To find, nurture and develop excellent relationship with the Referral Partners / Connectors</div><div> </div><div>Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business</div><div>•To give doorstep service to customers – at their residence or office.</div><div>•To learn the Organization’s policies, and source files as per the policy.</div><div>•To Act as the Eyes &amp; Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager </div><div>•To Support the Customers in terms of end -to- end loan processing.</div><div>•To act as the Bridge between Customers and the Branch</div><div>•To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.</div><div>•To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health &amp; Life.</div><div>•To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.</div><div>•Retain existing live loan customers.</div><div> </div><div>Knowledge, Skills &amp; Attributes</div><div>•Result Orientation</div><div>•Customer Service &amp; Retention Focus</div><div>•Strong presentation skills</div><div>•Relationship Building &amp; Stake holder Management</div><div>•Process Knowledge/ Orientation</div><div>•Cross Selling / Upselling Skills</div><div>•Business Development</div><div>•Communication Skills – Proficiency in local language and English</div><div> </div>

Relationship Manager

SENIOR BUSINESS DEVELOPMENT OFFICER <table border="1" cellpadding="0" cellspacing="0"><tbody><tr><td colspan="4" valign="top" width="100%">JOB DESCRIPTION                   </td></tr><tr><td valign="top" width="10.19830028328612%">A</td><td colspan="3" valign="top" width="89.80169971671388%">Job Speciﬁcation</td></tr><tr><td valign="top" width="10.19830028328612%">1</td><td valign="top" width="39.94334277620396%">Company Name</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Muthoot Fincorp Ltd.</td></tr><tr><td valign="top" width="10.19830028328612%">2</td><td valign="top" width="39.94334277620396%">Position/Designation</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Business Development Executive </td></tr><tr><td valign="top" width="10.19830028328612%">3</td><td valign="top" width="39.94334277620396%">Grade</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">B2</td></tr><tr><td valign="top" width="10.19830028328612%">4</td><td valign="top" width="39.94334277620396%">Department</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">BRANCH</td></tr><tr><td valign="top" width="10.19830028328612%">5</td><td valign="top" width="39.94334277620396%">Sub Department (if any)</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">N/A-Sub Department</td></tr><tr><td valign="top" width="10.19830028328612%">6</td><td valign="top" width="39.94334277620396%">Employment Type</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Probationer</td></tr><tr><td valign="top" width="10.19830028328612%">B</td><td colspan="3" valign="top" width="89.80169971671388%">Job Role</td></tr><tr><td valign="top" width="10.19830028328612%">1</td><td valign="top" width="39.94334277620396%">Job Role</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Branch Business Development</td></tr><tr><td valign="top" width="10.19830028328612%">2</td><td valign="top" width="39.94334277620396%">Reporting to - Designation and Grade</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Branch Manager</td></tr><tr><td valign="top" width="10.19830028328612%">3</td><td valign="top" width="39.94334277620396%">No Of Reportees</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%"> </td></tr><tr><td valign="top" width="10.19830028328612%">   4</td><td valign="top" width="39.94334277620396%">   Main Tasks</td><td valign="top" width="2.8328611898016995%">   :</td><td valign="top" width="47.02549575070822%">Increase the Branch business 1.Field Marketing. 2.Generate Leads on daily basis.3.Conversation of leads 4.Sales Calls 5.Generate new customer Business for GL and Third party.  </td></tr><tr><td valign="top" width="10.19830028328612%">    5</td><td valign="top" width="39.94334277620396%">    Areas of Responsibility</td><td valign="top" width="2.8328611898016995%">    :</td><td valign="top" width="47.02549575070822%">1.Achieve Monthly Sales Target. 2.Cross selling and up selling of third Party and group products to Gold Loan customers. 3.Adhere to lending norms and maintain integrity in customer transactions. 4.Support the branch in interest collection. 5.Conduct branch catchment development activities and generate customer leads and converting them to NCA. </td></tr><tr><td valign="top" width="10.19830028328612%">6</td><td valign="top" width="39.94334277620396%">Special Requirements (if any)</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Graduate/Post Graduate.</td></tr><tr><td valign="top" width="10.19830028328612%">7</td><td valign="top" width="39.94334277620396%">Compensation Band</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Based on Market Standards/Internal norms</td></tr><tr><td valign="top" width="10.19830028328612%">8</td><td valign="top" width="39.94334277620396%">Entitlements</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">As per policy</td></tr><tr><td valign="top" width="10.19830028328612%">9</td><td valign="top" width="39.94334277620396%">Stake Holders</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">MFL Staﬀ, Group Company Staﬀ, Customers</td></tr><tr><td valign="top" width="10.19830028328612%">10</td><td valign="top" width="39.94334277620396%">Assets Required</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">As per policy</td></tr><tr><td valign="top" width="10.19830028328612%">11</td><td valign="top" width="39.94334277620396%">Career Progression</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Null</td></tr><tr><td colspan="4" valign="top" width="100%">Personal Speciﬁcation</td></tr><tr><td valign="top" width="10.19830028328612%">12</td><td valign="top" width="39.94334277620396%">Educational Qualiﬁcation</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Graduate (minimum)</td></tr><tr><td valign="top" width="10.19830028328612%">13</td><td valign="top" width="39.94334277620396%">Technical Certiﬁcation</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Basic Computer Knowledge, esp.MS Oﬃce applications mandatory. MS Excel preferable.</td></tr><tr><td valign="top" width="10.19830028328612%"> 14</td><td valign="top" width="39.94334277620396%"> Skill Sets</td><td valign="top" width="2.8328611898016995%"> :</td><td valign="top" width="47.02549575070822%">Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic</td></tr><tr><td valign="top" width="10.19830028328612%">15</td><td valign="top" width="39.94334277620396%">Communication Skills</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Conversant in local language and English</td></tr><tr><td valign="top" width="10.19830028328612%">16</td><td valign="top" width="39.94334277620396%">Total Field Sales Experience</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">1Year(s)0 Month(s)</td></tr><tr><td valign="top" width="10.19830028328612%">17</td><td valign="top" width="39.94334277620396%">Behavioral Competencies</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">NA</td></tr><tr><td valign="top" width="10.19830028328612%">18</td><td valign="top" width="39.94334277620396%">Other Requirements (if any)</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Null</td></tr><tr><td valign="top" width="10.19830028328612%">19</td><td valign="top" width="39.94334277620396%">Remarks</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%"> </td></tr><tr><td valign="top" width="10.19830028328612%">C</td><td colspan="3" valign="top" width="89.80169971671388%">Approvals</td></tr><tr><td valign="top" width="10.19830028328612%">24</td><td valign="top" width="39.94334277620396%">Prepared by (Name/Designation/ Date)</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%"> </td></tr><tr><td valign="top" width="10.19830028328612%">25</td><td valign="top" width="39.94334277620396%">Approved by (Name/Designation/ Date)</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Need to be a Team player. Ability to work stretch/Multi-Tasking Environment. Effective Communication ability at different levels. Adaptable to complex Work environments &amp; live Organizational values. </td></tr></tbody></table> MFL/HR/JD/V1.0@2014                                     Not for External Circulation                                        FLN

Business Development Executive

BUSINESS DEVELOPMENT OFFICER <table border="1" cellpadding="0" cellspacing="0"><tbody><tr><td colspan="4" valign="top" width="100%">JOB DESCRIPTION                   </td></tr><tr><td valign="top" width="10.19830028328612%">A</td><td colspan="3" valign="top" width="89.80169971671388%">Job Speciﬁcation</td></tr><tr><td valign="top" width="10.19830028328612%">1</td><td valign="top" width="39.94334277620396%">Company Name</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Muthoot Fincorp Ltd.</td></tr><tr><td valign="top" width="10.19830028328612%">2</td><td valign="top" width="39.94334277620396%">Position/Designation</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Business Development Executive </td></tr><tr><td valign="top" width="10.19830028328612%">3</td><td valign="top" width="39.94334277620396%">Grade</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">B2</td></tr><tr><td valign="top" width="10.19830028328612%">4</td><td valign="top" width="39.94334277620396%">Department</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">BRANCH</td></tr><tr><td valign="top" width="10.19830028328612%">5</td><td valign="top" width="39.94334277620396%">Sub Department (if any)</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">N/A-Sub Department</td></tr><tr><td valign="top" width="10.19830028328612%">6</td><td valign="top" width="39.94334277620396%">Employment Type</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Probationer</td></tr><tr><td valign="top" width="10.19830028328612%">B</td><td colspan="3" valign="top" width="89.80169971671388%">Job Role</td></tr><tr><td valign="top" width="10.19830028328612%">1</td><td valign="top" width="39.94334277620396%">Job Role</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Branch Business Development</td></tr><tr><td valign="top" width="10.19830028328612%">2</td><td valign="top" width="39.94334277620396%">Reporting to - Designation and Grade</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Branch Manager</td></tr><tr><td valign="top" width="10.19830028328612%">3</td><td valign="top" width="39.94334277620396%">No Of Reportees</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%"> </td></tr><tr><td valign="top" width="10.19830028328612%">   4</td><td valign="top" width="39.94334277620396%">   Main Tasks</td><td valign="top" width="2.8328611898016995%">   :</td><td valign="top" width="47.02549575070822%">Increase the Branch business 1.Field Marketing. 2.Generate Leads on daily basis.3.Conversation of leads 4.Sales Calls 5.Generate new customer Business for GL and Third party.  </td></tr><tr><td valign="top" width="10.19830028328612%">    5</td><td valign="top" width="39.94334277620396%">    Areas of Responsibility</td><td valign="top" width="2.8328611898016995%">    :</td><td valign="top" width="47.02549575070822%">1.Achieve Monthly Sales Target. 2.Cross selling and up selling of third Party and group products to Gold Loan customers. 3.Adhere to lending norms and maintain integrity in customer transactions. 4.Support the branch in interest collection. 5.Conduct branch catchment development activities and generate customer leads and converting them to NCA. </td></tr><tr><td valign="top" width="10.19830028328612%">6</td><td valign="top" width="39.94334277620396%">Special Requirements (if any)</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Graduate/Post Graduate.</td></tr><tr><td valign="top" width="10.19830028328612%">7</td><td valign="top" width="39.94334277620396%">Compensation Band</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Based on Market Standards/Internal norms</td></tr><tr><td valign="top" width="10.19830028328612%">8</td><td valign="top" width="39.94334277620396%">Entitlements</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">As per policy</td></tr><tr><td valign="top" width="10.19830028328612%">9</td><td valign="top" width="39.94334277620396%">Stake Holders</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">MFL Staﬀ, Group Company Staﬀ, Customers</td></tr><tr><td valign="top" width="10.19830028328612%">10</td><td valign="top" width="39.94334277620396%">Assets Required</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">As per policy</td></tr><tr><td valign="top" width="10.19830028328612%">11</td><td valign="top" width="39.94334277620396%">Career Progression</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Null</td></tr><tr><td colspan="4" valign="top" width="100%">Personal Speciﬁcation</td></tr><tr><td valign="top" width="10.19830028328612%">12</td><td valign="top" width="39.94334277620396%">Educational Qualiﬁcation</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Graduate (minimum)</td></tr><tr><td valign="top" width="10.19830028328612%">13</td><td valign="top" width="39.94334277620396%">Technical Certiﬁcation</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Basic Computer Knowledge, esp.MS Oﬃce applications mandatory. MS Excel preferable.</td></tr><tr><td valign="top" width="10.19830028328612%"> 14</td><td valign="top" width="39.94334277620396%"> Skill Sets</td><td valign="top" width="2.8328611898016995%"> :</td><td valign="top" width="47.02549575070822%">Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic</td></tr><tr><td valign="top" width="10.19830028328612%">15</td><td valign="top" width="39.94334277620396%">Communication Skills</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Conversant in local language and English</td></tr><tr><td valign="top" width="10.19830028328612%">16</td><td valign="top" width="39.94334277620396%">Total Field Sales Experience</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">1Year(s)0 Month(s)</td></tr><tr><td valign="top" width="10.19830028328612%">17</td><td valign="top" width="39.94334277620396%">Behavioral Competencies</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">NA</td></tr><tr><td valign="top" width="10.19830028328612%">18</td><td valign="top" width="39.94334277620396%">Other Requirements (if any)</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Null</td></tr><tr><td valign="top" width="10.19830028328612%">19</td><td valign="top" width="39.94334277620396%">Remarks</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%"> </td></tr><tr><td valign="top" width="10.19830028328612%">C</td><td colspan="3" valign="top" width="89.80169971671388%">Approvals</td></tr><tr><td valign="top" width="10.19830028328612%">24</td><td valign="top" width="39.94334277620396%">Prepared by (Name/Designation/ Date)</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%"> </td></tr><tr><td valign="top" width="10.19830028328612%">25</td><td valign="top" width="39.94334277620396%">Approved by (Name/Designation/ Date)</td><td valign="top" width="2.8328611898016995%">:</td><td valign="top" width="47.02549575070822%">Need to be a Team player. Ability to work stretch/Multi-Tasking Environment. Effective Communication ability at different levels. Adaptable to complex Work environments &amp; live Organizational values. </td></tr></tbody></table> MFL/HR/JD/V1.0@2014                                     Not for External Circulation                                        FLN

SENIOR CUSTOMER SERVICE EXECUTIVE Key Job Responsibilities •To ensure quality of business and operational eﬃciency through proper process adherence and facilitate smooth functioning of branches. •Promote and maintain positive relations with all contacts, customers, and potential customers•Achieve desired level of productivity to meet &amp; contribute towards branch profitability targets.•Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity.•Conduct promotional activities for marketing and drive referral programs for customer acquisition•Responsible to handle day to day transactions and valuables.•Maintain all data and records related to daily transactions•Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being Knowledge, Skills &amp; Attributes•Result Orientation•Customer Service &amp; Retention Focus•Digital Mindset•Relationship Building•Process Knowledge/ Orientation•Effective Time Management•Cross Selling / Upselling Skills•Business Development•Communication Skills – Proficiency in local language and EnglishRole RequirementsEducational Qualification – Graduate Experience – 1 year experience in lending / financial services <table border="0" cellpadding="0" cellspacing="0" width="330"></table>

Senior Customer Services Executive

BRANCH MANAGER <div>Key Job Responsibilities </div><div>Customer Championship</div><div>•Maintain regular &amp; continuous relationship with existing and potential customers.</div><div>•Constant study of market and identify market trends to - aid innovation and/or to meet the need(s) of customers by up-sell/cross sell of products.</div><div>•Initiate, implement/coordinate and participate in marketing for achieving the above. </div><div>•Achieve customer delight through eﬃcient customer service. Retain existing customers and acquire new continuously. </div><div> </div><div>Product – Process Championship</div><div>•Achieve branch targets and ensure proﬁtability of the unit (branch). </div><div>•Will involve in Field Visits for Marketing / Collection activities basis to branch requirements</div><div>•Collaborate with various departments to ensure smooth functioning of the branch. </div><div>•Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation &amp; Prevention of Risk (material &amp; people) by early and timely detection of fraud(s) and up-hold the vision &amp; values of the Organization and goodwill of customers. </div><div>•Recovery of receivables: To ensure organization’s revenue ﬂow and protect customer’s long-term interest by regular monitoring and follow up. Should adhere to the operation protocols mandated by the organization. </div><div>•Eﬃcient maintenance of branch books of accounts, documents and statutory records and upkeep of branch premises and physical Assets. Liaison and coordination with statutory authorities and/or external agencies and ensure compliance adherence, rule of Law.</div><div>•Role will come under the purview of Audit &amp; Gold Inspection.</div><div>•Should focus on branch profitability &amp; ensure that assigned branch is profitable</div><div> </div><div>People Championship</div><div>•Ensure proper handholding and timely/continues training of the team. </div><div>•Encourage acquiring and sharing of knowledge by team members and proactively participate in knowledge sharing for the development of business and career progression of team.</div><div> </div><div>Knowledge, Skills &amp; Attributes</div><div>•Result Orientation</div><div>•Customer Service &amp; Retention Focus</div><div>•Planning &amp; Forecasting Skills</div><div>•Relationship Building</div><div>•Coaching &amp; Mentoring </div><div>•Market Intelligence </div><div>•Business Development</div><div>•Communication Skills – Proficiency in local language and English</div><table border="0" cellpadding="0" cellspacing="0" width="330"></table>

Branch Manager

REGIONAL MANAGER-CHITS-KERALA NORTH<ul><li>Driving business Goal for the area/State – ATO, BTO, Chit Group &amp; No of Subscribers</li><li>Debt Management - Collection Management of Prized &amp; non-Prized Overdue </li><li>Channel Penetration – Managing business through branches &amp; mobilize business through different channels under each branch like Corporate, Agents, DSA, Direct Sales Team</li><li>Recruitment of Branch Managers &amp; DSTs</li><li>Achieving the P &amp; L goal for the area</li><li>Responsible for Customer Service &amp; Customer Experience</li><li>Responsible for process &amp; compliance to ensure 100% compliance of internal &amp; statutory norms. </li><li>Enhance the market share.</li><li>Employee Productivity</li><li>Strengthening Franchisee by scale up channels &amp; volume of business</li><li>Plan, Design and management regular activities for creating valid leads for increasing sales</li><li>Controller of P&amp;L by reducing cost and increasing sales volume.</li><li>Setting up new branches for increasing the market share</li><li>Explore new channel/avenues for sourcing business.</li><li>Ensuring the process and compliance to ensure smooth running of branch operations</li><li>Strict monitoring of receivable and collection mechanisms</li><li>Stock Taking of receivables &amp; Payment track for the debt outstanding.</li><li>Other duties as delegated from time to time.</li></ul>

Regional Manager

COLLECTION EXECUTIVE<ul type="disc"><li>Managing Agency and supporting them in day to day BAU activity</li><li>Setting Targets for the DCA in lines with business requirement and supporting them on the same for achievement.</li><li>Field visit on Delinquent accounts both with agency and individual</li><li>Monitor and support the activities of the agencies by ensuring effectiveness on daily basis.</li><li>Ensuring compliance in strict adherence by the agency both in the agency premises and in field.</li><li>Timely training of Agency staff with respect to company standards and the decorum they need  to adhere with the customers during their visits.</li></ul>

Collections Executive

SENIOR EXECUTIVE-LEGAL-TILAKNAGAR<table border="0" cellpadding="0" cellspacing="0" width="721"><tbody><tr><td width="100%"><ul><li>Management of Prize Money Distribution Mechanism</li><li>Collection and Scrutinizing the Authenticity of Prescribed Documents</li><li>Recovery &amp; Dues Management</li><li>KYC &amp; Income Documentation Management </li><li>Field Investigation &amp; Authenticity checking</li><li>Legal follow up &amp; Court Process</li><li>Controller of Receivables- Stock Taking of receivables &amp; Payment track for the debt outstanding</li><li>Management of Prize Money Distribution – Security Norms &amp; Financial Delegation</li><li>Responsible for recovery &amp; collection Process</li><li>Documentation compliance for Prize Money Distribution</li><li>Field Investigation</li><li>Court &amp; Legal Proceedings</li><li>Other duties as delegated from time to time</li></ul> </td></tr></tbody></table>

Legal Executive

ASSISTANT MANAGER CREDIT ERNAKULAM<ul><li> <ul><li>Processing of each disbursal by scrutinizing profile, documentation, process &amp; risk</li><li>Helping the Head – Process &amp; Credit Risk in Controlling  credit monitoring process</li><li>In-personal verification &amp; Reporting</li><li>Checking the authenticity of documentation</li><li>Management of  Prize Money Distribution by complying Security Norms &amp; Financial Delegation</li><li>Implement Process flow of credit </li><li>Review the credit policy periodically </li><li>Scrutinizing profile, documentation, process &amp; risk</li><li>Credit monitoring process</li><li>Review of In-personal verification &amp; authenticity</li><li>Review of authenticity of documentation</li><li>Stock Taking of receivables &amp; Payment track for the debt outstanding</li><li>Report for recovery/legal action to collect the money owned</li><li>Other duties as delegated from time to time</li></ul></li></ul>

Credit Manager

BRANCH SALES MANAGER - FOREX<table border="0" cellpadding="0" cellspacing="0" width="721"><tbody><tr><td colspan="3" width="100%">  Job Specification</td></tr><tr><td width="29.093567251461987%">Company Name</td><td width="2.7777777777777777%">:</td><td width="68.12865497076024%">Muthoot Fincorp Limited</td></tr><tr><td width="29.093567251461987%">Position / Designation</td><td width="2.7777777777777777%">:</td><td width="68.12865497076024%">Branch Sales manager – Forex </td></tr><tr><td width="29.093567251461987%">Grade</td><td width="2.7777777777777777%">:</td><td width="68.12865497076024%">AM – applicable grade</td></tr><tr><td width="29.093567251461987%">Department</td><td width="2.7777777777777777%">:</td><td width="68.12865497076024%">Forex Department </td></tr><tr><td width="29.093567251461987%">Sub Department (if any)</td><td width="2.7777777777777777%">:</td><td width="68.12865497076024%"><table border="0" cellpadding="0" cellspacing="0" width="721"><tbody><tr><td width="100%">Forex       - Direct Branch team</td></tr></tbody></table></td></tr><tr><td width="29.093567251461987%">Employment Type</td><td width="2.7777777777777777%">:</td><td width="68.12865497076024%">Permanent </td></tr><tr><td width="29.093567251461987%">Reporting to – Designation &amp; Grade</td><td width="2.7777777777777777%">:</td><td width="68.12865497076024%">Branch Business Manager</td></tr></tbody></table> Forex Business &amp; revenue responsibility of direct channel of the Fx Branch and forex revenue responsibility. Onboarding ESP direct sales segment like educational consultant, Tour Operators, Hotels, travel &amp; Money transfer agents, FFMC/AD-II and Bankers business relationship to sale up currency, remittance AD-I &amp; II with special attention of Travel Card business.  BTL and activities around the branch, make it as independent P &amp;L for the branch with team handling. And manage  partner commission pay-out. Manage the WS and hub branch activities. Report the supervisor on day to day business outcome. Ensure the team to earn the incentive to bring revenue from individual employee.  Service the forex (currency &amp; card)&amp; outward remittance business across the branch counters. Ensure the operation and compliance of the branch by making regular check and balance of inventory and records <table border="0" cellpadding="0" cellspacing="0" width="721"><tbody><tr><td width="100%"> Bring the FX branch P &amp; L to the team, creating awareness around branch through BTL activities. ESP partner onboarding and improve direct sales through walk in &amp; agent transaction. Onboarding corporates, He need to build the branch business and inventory / stock management. Manage the Forex business in terms of Revenue, turnover &amp; transaction count enhancement at the FX branch to build the Currency, AD-1 &amp; AD-II &amp; card sales.  Cash on sales corporate business &amp; consultancies need to be key area need to be focused. Ops &amp; compliance is one of the KRI to balance the business and compliance on daily basisResponsible for branch audit compliance, KYC of all the transactions <table border="0" cellpadding="0" cellspacing="0" width="721"><tbody><tr><td valign="bottom" width="29.093567251461987%">Educational Qualification / Technical Certification</td><td width="2.7777777777777777%">:</td><td width="68.12865497076024%">Minimum Graduation</td></tr><tr><td width="29.093567251461987%">Skill Sets</td><td width="2.7777777777777777%"> </td><td width="68.12865497076024%">Foreign Exchange sales &amp; Ops</td></tr><tr><td width="29.093567251461987%">Communication Skills</td><td width="2.7777777777777777%">:</td><td width="68.12865497076024%">English/Regional language </td></tr></tbody></table></td></tr></tbody></table>

Branch Sales Manager (B2C)

STATE COLLECTION MANAGER<table border="0" cellpadding="0" cellspacing="0" width="721"><tbody><tr><td colspan="4" width="100%"><table border="1" cellpadding="0" cellspacing="0"><tbody><tr><td width="37.868480725623584%">Job Description</td><td valign="top" width="62.131519274376416%"> </td></tr></tbody></table></td></tr><tr><td width="5.270457697642164%">A</td><td colspan="3" width="94.72954230235784%">  Job Specification</td></tr><tr><td width="5.270457697642164%">1</td><td width="29.958391123439668%">Company Name</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%">Muthoot Fincorp Limited</td></tr><tr><td width="5.270457697642164%">2</td><td width="29.958391123439668%">Position / Designation</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%">State Collection  Manager – Secured &amp; Unsecured Lending Business</td></tr><tr><td width="5.270457697642164%">3</td><td width="29.958391123439668%">Grade</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%"> </td></tr><tr><td width="5.270457697642164%">4</td><td width="29.958391123439668%">Employment Type</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%">Collection - Secured &amp; Unsecured Lending Business</td></tr><tr><td width="5.270457697642164%">5</td><td width="29.958391123439668%">Reporting to – Designation &amp; Grade</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%"> </td></tr><tr><td width="5.270457697642164%">6</td><td width="29.958391123439668%">No. of Reportees,Designation &amp; Grade</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%"> </td></tr><tr><td width="5.270457697642164%"> 7 </td><td width="29.958391123439668%">Main Tasks &amp; Areas of Responsibility</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%"><ul><li>Delinquency reduction.</li><li>Earlier resolution with normalization.</li><li>Monitor accounts on daily basis </li><li>Connecting with delinquent borrowers via various methods ( including but not limited to phone calls &amp; field collections) </li><li>Responsible for team building and training collection staffs </li><li>To Work closely with Muthoot Fincorp branches for the smoother part of collection.</li></ul> </td></tr><tr><td width="5.270457697642164%">8</td><td width="29.958391123439668%">Skills and Exposure</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%"><ul><li>A result-oriented individual with Positive Mental Attitude with Integrity, willing to put hard work.</li><li>Proven ability to Handle difficult customer.</li><li>Should have the knowledge of other products movement in the market.</li><li>At least 3 years’ experience in collection with 2 years of On roll team members.</li><li> Excellent interpersonal and verbal communication skills</li><li>Ability to Work &amp; Deliver business targets under pressure. </li><li>Be Accountable for Portfolio Quality of the Location.</li></ul></td></tr><tr><td width="5.270457697642164%">9</td><td width="29.958391123439668%">Special Requirements (If any)</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%"><ul><li>Should have willingness to travel as per company requirement.</li></ul></td></tr><tr><td width="5.270457697642164%">10</td><td width="29.958391123439668%">Job Location / State</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%">As per the company requirement. </td></tr><tr><td width="5.270457697642164%">11</td><td width="29.958391123439668%">Compensation Band</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%">As per policy</td></tr><tr><td width="5.270457697642164%">12</td><td width="29.958391123439668%">Entitlements</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%">As per policy</td></tr><tr><td width="5.270457697642164%">13</td><td width="29.958391123439668%">Stake Holders</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%">As per the company requirement. </td></tr><tr><td width="5.270457697642164%">B</td><td colspan="3" width="94.72954230235784%"> </td></tr><tr><td width="5.270457697642164%">15</td><td valign="bottom" width="29.958391123439668%">Educational Qualification / Technical Certification</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%">Any UG </td></tr><tr><td width="5.270457697642164%">16</td><td width="29.958391123439668%">Skill Sets</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%">Collection Experience inn unsecured loan like PL/BL , with team handling skill sets.</td></tr><tr><td width="5.270457697642164%">17</td><td width="29.958391123439668%">Communication Skills</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%">Good oral, written skill in Tamil/English and any other languages preferably</td></tr><tr><td width="5.270457697642164%">18</td><td width="29.958391123439668%">Experience</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%">3+ years of Collection experience both soft and hard bucket</td></tr><tr><td width="5.270457697642164%">19</td><td width="29.958391123439668%">System Knowledge </td><td width="0.27739251040221913%"> </td><td width="64.49375866851595%">MS-Office (Excel/Word and PowerPoint)</td></tr><tr><td width="5.270457697642164%">20</td><td width="29.958391123439668%">Behavioral Competencies</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%">Uncompromising ethical standards and discipline expected</td></tr><tr><td width="5.270457697642164%">21</td><td width="29.958391123439668%">Other Requirements (If any)</td><td width="0.27739251040221913%">:</td><td width="64.49375866851595%">Should have the license with vehicle (2-wheeler).</td></tr></tbody></table>

Collection Specialist

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Muthoot Fincorp Limited Jobs - 3412 Verified Vacancies

Bancassurance Manager

Collection/Recovery Manager

Relationship Manager

Business Development Executive

Business Development Executive

Senior Customer Services Executive

Branch Manager

Regional Manager

Collections Executive

Legal Executive

Senior Customer Services Executive

Credit Manager

Branch Sales Manager (B2C)

Collection Specialist

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