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I.I.T.Main Gate

Mumbai

Malad West

Description
We are seeking a Senior Customer Service Representative to join our dynamic team in India. The ideal candidate will have 1-6 years of experience in providing exceptional customer service and will be responsible for managing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction.



Responsibilities
Manage customer inquiries through various channels including phone, email, and chat.
Provide accurate, valid, and complete information to customers using the right methods/tools.
Handle customer complaints and resolve issues in a timely manner.
Maintain customer records by updating account information and documenting interactions.
Collaborate with team members and other departments to improve customer service processes.
Identify and escalate priority issues to the appropriate teams when necessary.
Stay up-to-date with product knowledge and company policies to ensure accurate information is provided.



Skills and Qualifications
1-6 years of experience in a customer service role or related field.
Excellent verbal and written communication skills in English.
Strong problem-solving skills and ability to think critically under pressure.
Proficient in using customer service software and tools (e.g., CRM systems).
Ability to handle difficult customers and resolve conflicts effectively.
Strong organizational skills and attention to detail.
Ability to work in a fast-paced environment and meet deadlines.



Customer Support Executive

Description
We are seeking a Senior Customer Service Representative to join our team in India. The ideal candidate will have 1-6 years of experience in customer service, demonstrating exceptional communication and problem-solving skills to enhance customer satisfaction.

Responsibilities
Handle customer inquiries and complaints in a professional and courteous manner.
Provide accurate information and assistance regarding products and services.
Resolve customer issues efficiently, ensuring a high level of customer satisfaction.
Document customer interactions and maintain detailed records of inquiries and resolutions.
Collaborate with other departments to improve overall customer experience.
Continuously update knowledge of company products, services, and policies.


Skills and Qualifications
1-6 years of experience in customer service or a related field.
Proficient in using customer service software and tools.
Strong verbal and written communication skills in English and local languages.
Excellent problem-solving skills and ability to think on your feet.
Ability to work in a fast-paced environment and manage multiple tasks effectively.
Strong interpersonal skills and a customer-oriented mindset.



Senior Customer Service Representative

Tech Mahindra- Hiring for International BPO

Key Responsibilities:
Voice Process
Provide Excellent customer service to clients across different time zones
Resolve customer queries effectively and efficiently
Demonstrate strong communication and interpersonal skills


NOTE: ONLY MUMBAI CANDIDATES CAN APPLY

Eligibility:
Graduate/Undergraduate degree
Freshers with excellent communication skills can apply (no prior experience required)
Candidates with 0-12 months of international voice process experience are also welcome to apply


Perks and benefits:
One-way cab facility( for addresses within designated boundaries)
Quick onboarding process
Competitive benefits package


Apply now- Contact: Komal Gurav 8108948988
 Email- komalvinod.gurav@techmahindra.com

 


Customer Service Associate

handling customer interactions (inbound/outbound calls) for businesses, resolving issues, providing product info, documenting calls, and ensuring satisfaction, requiring strong communication, active listening, problem-solving, and computer skills, often with shift flexibility and adherence to protocols. 
Contact-9820061112
Email ID-shaikhomar635@gmail.com


Senior Customer Service Executive

Chandivali Studio - Nahar Enterprise

Job description

We are hiring in Tech Mahindra for Email process in banking sector

Designation: Associate Customer Support

Process: Cibil (NonVoice- Email process)

Shift Timing: Girls: 8AM - 8PM (any 10hrs) Boys: 8 AM-11PM (Any 10hrs)
5 days working & 2 rotational week-off

Qualification: Graduate / Postgraduate

Experience: Minimum 1 year of relevant experience in the BFSI industry 

Skills Required:
Strong verbal and written communication skills in English and Hindi
Good typing speed with accuracy
Strong interpersonal and customer handling skills
Ability to manage queries and resolve issues effectively

Roles & Responsibilities:
Resolve banking-related issues and queries over email
Manage customer emails with a focus on exceptional service and timely query resolution
Actively respond to customer needs, concerns, and feedback appropriately
Accurately document customer interactions and update records in the system

Salary:
12 months: 3,00,000 (23,000 in-hand)
25 months: 3,29,000 (25,000 in-hand)
37 months: 3,59,000 (27,300 in-hand)
Interested can call or MSG ON THIS NUMBER- 8689948557(Priyanka HR)


Urgent Hiring For Email Process

Aai Tuljabhavani Chk

Tech Mahindra – Customer Service Executive
Immediate Hiring | Easy Selection | Day Shift
Location: Airoli(Navi Mumbai)
GRADUATION IS MUST
Language- ENGLISH & HINDI, Gujurati , Telugu , Malyalam, kannada, Bengali 
Shift: Day Shift
Working Days: 5 Days Working
Qualification: Graduate Mandatory
Open for: Freshers & Experienced Candidates
Salary Details : ₹17,900 – ₹25,000


Job Role
Handle customer queries professionally
Provide excellent customer support
Ensure customer satisfaction through effective communication

Limited Openings – Apply Now!
Please call Aparna-8584028247 & AARFAH-6289364857


Customer Service Executive

Airoli

 Customer Service – Tech Mahindra Payroll
 Airoli | Work from Office | Day Shift

 Graduate Mandatory | 5 Days Working

 Salary:
• Hindi / English – ₹17,900 to ₹19,700
• Linguistic – ₹23,800 to ₹26,800

 Languages: Gujarati, Bengali, Telugu, Malayalam, Tamil, Kannada

 Easy Selection | Freshers & Experienced Welcome

 HR Kajal – 8879931205


Customer Service Representative

Rashtrapati Bhavan

Noida Sector 62


Mega Walk-in Drive at Tech Mahindra- Customer Support Associate

Company name : Tech Mahindra

Role : Customer Support Associate

LOB : Voice 

Work Location- B19,TechMahindra, Sec 62 Noida Opposite to DME college

Interview Location: B19,TechMahindra, Sec 62 Noida Opposite to DME college

 
Why Join Tech Mahindra?

Kickstart your career with a global technology leader! If you are passionate about customer service, have excellent communication skills, and are open to working in rotational shifts, this is the perfect opportunity.

What We Offer 

Salary: Upto 2.03 LPA

One sided cab facility in odd hours

5 Days Working (2 Split Week-Offs)

Rotational Shifts 24*7 (10 hrs including 1 hr break)

Modern, fully equipped office workspace (WFO)

Growth-focused environment with continuous learning

 
Key Responsibilities

 Handle customer queries via voice channel

 Provide accurate and timely support

 Maintain high customer satisfaction and follow SOPs

 Document all interactions in the system accurately

 
Eligibility Criteria

 Minimum 12th Pass

 6+ months of Customer Service experience is mandatory

 UG/Graduate/Postgraduate candidates welcome

 Decent communication skills in English and Hindi 

 Comfortable with 24*7 rotational shifts

 Immediate joiners preferred

 
Interview Details (Mega Walk-In Drive)

If interested, Directly walk-in at below address along with your CV and adhaar card

Venue: B19, Tech Mahindra, Sector 62, Noida, Opposite DME College,

 
Contact Person :
HR Neetu Mishra - 8810230624
HR Ashu - 8376077356


Customer Care Executive

Ahmedabad (Rural) District Court

Chudel Mata Mandir

Hello
 
We are looking for Customer Care Executive role in Tech Mahindra (Banking Process) Gandhinagar, Gujarat.
 
Job Description.
Domestic Process.
Process on Calling.
Resolving customer queries through phone calls.
Age Limit: - 18 to 35 years


Qualifications and Skills
Must be Graduates.
Must be able to Speak in basic Hindi and English

 
Working days
Working days in: 05 days a week -
Weekly off: 02 days (Rotational) and not necessarily (Saturday / Sunday)

 
Job Type: Fresher and Experience also apply.
 
Salary: 13000k to 15000k Depends on Experience.

Interview & Job Location: - Tech Mahindra LTD, 19th Floor, QC1 Building, GIFTCL Gift City Gandhinagar Gujarat -382355
Job Type: Full-time
 

Regards,
Jayvir Varu
Mo: 9898413028


Hello
 
We are looking for Customer Care Executive role in Tech Mahindra (Banking Process) Gandhinagar, Gujarat.
 
Job Description;
Domestic Process.
Process on Calling.
Resolving customer queries through phone calls.
Age Limit: - 18 to 35 years


Qualifications and Skills
Must be Graduates.
Must be able to Speak in basic Hindi and English

 
Working days
Working days in: 05 days a week -
Weekly off: 02 days (Rotational) and not necessarily (Saturday / Sunday)

 
Job Type: Fresher and Experience also apply.
 
Salary: 13000k to 15000k Depends on Experience.
 
Interview & Job Location: - Tech Mahindra LTD, 19th Floor, QC1 Building, GIFTCL Gift City Gandhinagar Gujarat -382355
Job Type: Full-time
 
Regards,
Jayvir Varu
Mo: 9898413028


Looking for CSA Profile -
No of Positions Opened: 30 Candidate Must Be Living in Gandhinagar & Near Gandhinagar 28 KM(Gandhinagar-Ahmedabad)
Should have Excellent Communication Skills in English and Hindi Job Types:
Full-time (09 Hours)
Salary: ₹13000 - ₹15,000.00 per month
Shift: Day shift
Education: Higher Secondary(12th Pass) or Any Graduates.
Experience: Fresher Or experience


Telecaller Outbound

College Square

Kolkata

New town

We are currently having openings in our Backend Process – 100% work from office. With fixed salary &amp;
permanent hiring.
o Designation-  
o Customer Support Associate (CSA).
o Job Profile-  
o Have to check customer’s documents. (UIDAI DQ)
o Mandatory Criteria-
o Any Grad
o Fresher and experience both can apply.
o Punjabi reading mandatory for Punjabi candidate.
o Gujarati reading mandatory for Gujarati candidate
o Hindi reading mandatory for Bengali and Hindi candidate.
o English to Hindi translation also mandate.
o Customer orientation.
o Ready to work in Shifts.
o No planned leave for upcoming 3 month after joining.
o 10 hour of the day, 9 hrs. work and 1 hour break
o Shift- 9AM to 7 PM and 9 PM to 7 AM
o No cab facility.
o Working Days-5
o Week Off- Rotaional
o Interview Structure-
o HR round - General check.
o OPS round – General Check
o Payout-
o For Bengali/ Hindi/English/ Assamese/ Odiya
o CTC-160050
o In-hand-11700

o Documents Required – 
o Education Mark sheets
o Aadhar Card
o Pan Card
o Offer, Last three month pay-slip &amp; experience letter.
o Location details for Walkin interview:

Tech Mahindra, DLF2, 1st Floor, Block C, Rajarhat, Kolkata-700156(Opposite of Geetanjali)
Candidates need to carry CV &amp; Aadhar card (Government Id card)


Urgent Limited Vacancy For Backend Process

We are currently having openings in our Backend Process – 100% work from office. With fixed salary &amp;
permanent hiring.
o Designation-  
o Customer Support Associate (CSA).
o Job Profile-  
o Have to check customer’s documents. (UIDAI DQ)
o Mandatory Criteria-
o Any Grad
o Fresher and experience both can apply
o Hindi reading mandatory for Bengali and Hindi candidate.
o English to Hindi translation also mandate.
o Customer orientation.
o Ready to work in Shifts.
o No planned leave for upcoming 3 month after joining.
o 10 hour of the day, 9 hrs. work and 1 hour break
o Shift- 9AM to 7 PM and 9 PM to 7 AM
o No cab facility.
o Working Days-5
o Week Off- Rotaional
o Interview Structure-
o HR round - General check.
o OPS round – General Check
o For Hindi
o CTC-160050
o In-hand-11900

o Documents Required – 
o Education Mark sheets
o Aadhar Card
o Pan Card
o Offer, Last three month pay-slip &amp; experience letter.
o Location details for Walkin interview:

Tech Mahindra, DLF2, 1stFloor, Block C, Rajarhat, Kolkata-700156(Opposite of Geetanjali)
Candidates need to carry CV &amp; Aadhar card (Government Id card)
Please ask the candidates to mention the consultancy name on the top of the cv

Contact Person: 8388806864


Limited Hot Vacancy For Backend Process

We are currently having openings in our Backend Process – 100% work from office. With fixed salary &amp;
permanent hiring.
o Designation-  
o Customer Support Associate (CSA).
o Job Profile-  
o Have to check customer’s documents. (UIDAI DQ)
o Mandatory Criteria-
o Any Grad
o Fresher and experience both can apply.
o Punjabi reading mandatory for Punjabi candidate.
o Gujarati reading mandatory for Gujarati candidate
o Hindi reading mandatory for Bengali and Hindi candidate.
o English to Hindi translation also mandate.
o Customer orientation.
o Ready to work in Shifts.
o No planned leave for upcoming 3 month after joining.
o 10 hour of the day, 9 hrs. work and 1 hour break
o Shift- 9AM to 7 PM and 9 PM to 7 AM
o No cab facility.
o Working Days-5
o Week Off- Rotaional
o Interview Structure-
o HR round - General check.
o OPS round – General Check
o Payout-
o For Punjabi Candidate –
o CTC-200000
o In-Hand-15000
o For Gujarati Candidate-
o CTC-250000
o In-Hand-18800
o For Bengali/ Hindi/English/ Assamese/ Odiya
o CTC-160050
o In-hand-11700

o Documents Required – 
o Education Mark sheets
o Aadhar Card
o Pan Card
o Offer, Last three month pay-slip &amp; experience letter.
o Location details for Walkin interview:

Tech Mahindra, DLF2, 1st Floor, Block C, Rajarhat, Kolkata-700156(Opposite of Geetanjali)
Candidates need to carry CV &amp; Aadhar card (Government Id card)


Backend Process Executive

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Blog

Tech Mahindra Ltd Jobs - 68 Verified Vacancies

Customer Support Executive

Senior Customer Service Representative

Customer Service Associate

Senior Customer Service Executive

Urgent Hiring For Email Process

Customer Service Executive

Customer Service Representative

Customer Care Executive

Customer Support Executive

Customer Care Executive

Telecaller Outbound

Urgent Limited Vacancy For Backend Process

Limited Hot Vacancy For Backend Process

Backend Process Executive