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I.I.T.Main Gate

Mumbai

Johar Chowk

TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE PROCESS - EXPERIENCED
Key Responsibilities:
- Voice Process
- Provide excellent customer service to clients across different time zones
- Resolve customer queries effectively and efficiently
- Demonstrate strong communication and interpersonal skills
LOCATION : Mumbai
NOTE- ONLY MUMBAI CANDIDATES CAN APPLY
Eligibility:
- Graduate/Undergraduate degree
- Freshers with excellent communication skills can apply (no prior experience required)
- Candidates with 0-12 months of international voice process experience are also welcome to
Apply
Selection Process:
- HR Interview
- VNA (Voice and Accent) Assessment
- Ops Interview
Compensation:
- Experienced Candidates: Up to 4.5lpa (depending on your last CTC and performance in the interview and process)
Shift Requirements:
- Candidates should be comfortable working rotational shifts 24*7
Perks and Benefits:
- One-way cab facility (for addresses within designated boundaries)
- Quick onboarding process
- Competitive benefits package
Apply now:
CONTACT: 9767084031 HR Disha Balsara
HR Team Tech Mahindra


International Voice Process Agent

Malad West

TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE
PROCESS - EXPERIENCED
 
Key Responsibilities:
- Voice Process/Chat Process
- Provide excellent customer service to clients across different time zones
- Resolve customer queries effectively and efficiently
- Demonstrate strong communication and interpersonal skills
 
LOCATION : Mumbai
NOTE- ONLY MUMBAI CANDIDATES CAN APPLY
 
Eligibility:
- Graduate/Undergraduate degree
- Freshers with excellent communication skills can apply (no prior experience required)
- Candidates with 0-12 months of international voice process experience are also welcome to
Apply
 
Selection Process:
- HR Interview
- VNA (Voice and Accent) Assessment
- Ops Interview
 
Compensation:
- Experienced Candidates: Up
to 5.5 LPA (depending on your last CTC and performance in the interview and process)
 
Shift Requirements:
- Candidates should be comfortable working rotational shifts 24*7
 
Perks and Benefits:
- One-way cab facility (for addresses within designated boundaries)
- Quick onboarding process
- Competitive benefits package
 
Apply now:
CONTACT: 7738138011 – Diya Kaur
HR Team Tech Mahindra


International BPO Executive - Tech Mahindra

Dairy Research Institute

Interested candidate share your CV on 8425045225 or prashanshashivraj.mishra@techmahindra.com
 

Job Summary
As a Customer Service Associate, you will be the first point of contact for international clients, handling inbound and outbound calls. Your role is to resolve queries, provide accurate information, and ensure a high level of customer satisfaction across global time zones.
 
Key Responsibilities
· Handle customer calls professionally and empathetically
· Resolve queries and provide timely, accurate solutions
· Document customer interactions and maintain records
· Meet performance metrics including call quality, resolution time, and customer satisfaction
· Participate in training and quality assurance programs
· Collaborate with team members and supervisors to improve service delivery
 
Required Skills & Qualifications
· Minimum qualification: 12th pass or graduate
· Excellent verbal communication skills in English (neutral accent preferred)
· Basic computer proficiency and typing skills
· Willingness to work in rotational shifts (including nights/weekends)
· Patience, adaptability, and a customer-first attitude
 
Employment Type
· Full-time, permanent
· On-site only (no remote work)
 
Benefits
· Health insurance
· Provident fund
· Incentives for performance
· Transportation
 
FRESHERS ARE WELCOME
 
PEOPLE RESIDING IN MUMBAI CAN ONLY APPLY

Interested candidate share your CV on 8425045225 or prashanshashivraj.mishra@techmahindra.com
 


Customer Service Executive

TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE PROCESS -

Key Responsibilities:
- Voice Process
- Provide excellent customer service to clients across different time zones
- Resolve customer queries effectively and efficiently
- Demonstrate strong communication and interpersonal skills

LOCATION : Mumbai

NOTE- ONLY MUMBAI CANDIDATES CAN APPLY

Eligibility:
- Graduate/Undergraduate degree
- Candidates with 0-12 months of international voice process experience are also welcome to apply

Selection Process:
- HR Interview
- VNA (Voice and Accent) Assessment
- Ops Interview

Compensation:
- Experienced Candidates: Up to 5 LPA (depending on your last CTC and performance in the interview and process

Shift Requirements:
- Candidates should be comfortable working rotational shifts 24*7

Perks and Benefits:
- One-way cab facility (for addresses within designated boundaries)
- Quick onboarding process
- Competitive benefits package

Apply now:
CONTACT: 9767084031 HR Disha Balsara
HR Team Tech Mahindra


International BPO Executive

TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE PROCESS - EXPERIENCED

Key Responsibilities:
- Voice Process
- Provide excellent customer service to clients across different time zones
- Resolve customer queries effectively and efficiently
- Demonstrate strong communication and interpersonal skills

LOCATION : Mumbai
NOTE- ONLY MUMBAI CANDIDATES CAN APPLY

Eligibility:
- Graduate/Undergraduate degree
- Freshers with excellent communication skills can apply (no prior experience required)
- Candidates with 0-12 months of international voice process experience are also welcome to
Apply

Selection Process:
- HR Interview
- VNA (Voice and Accent) Assessment
- Ops Interview

Compensation:
- Experienced Candidates: Up to 5 LPA (depending on your last CTC and performance in the interview and process)

Shift Requirements:
- Candidates should be comfortable working rotational shifts 24*7

Perks and Benefits:
- One-way cab facility (for addresses within designated boundaries)
- Quick onboarding process
- Competitive benefits package

Apply now:
CONTACT: 9767084031- HR Disha



International Voice Process

International Customer Support (Voice Process)
Role & responsibilities
Handle inbound/outbound calls for international customers
Excellent English communication required
Rotational shifts, night shifts included
Minimum 6 months experienced required

Perks and benefits
Performance-based incentives
Flexible with rotational shifts/week-offs

Salary Up to 5.3 LPA
Location - Mumbai
Immediate Joiner Preferred
For Spot Hiring Call/WhatsApp on 8425045282 
CV on umamaheshwarisakthivel.murugan@techmahindra.com


Customer Support Executive

Description
We are seeking a Senior Customer Service Representative to join our dynamic team in India. The ideal candidate will have 1-6 years of experience in providing exceptional customer service and will be responsible for managing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction.

Responsibilities
Manage customer inquiries through various channels including phone, email, and chat.
Provide accurate, valid, and complete information to customers using the right methods/tools.
Handle customer complaints and resolve issues in a timely manner.
Maintain customer records by updating account information and documenting interactions.
Collaborate with team members and other departments to improve customer service processes.
Identify and escalate priority issues to the appropriate teams when necessary.
Stay up-to-date with product knowledge and company policies to ensure accurate information is provided.


Skills and Qualifications
1-6 years of experience in a customer service role or related field.
Excellent verbal and written communication skills in English.
Strong problem-solving skills and ability to think critically under pressure.
Proficient in using customer service software and tools (e.g., CRM systems).
Ability to handle difficult customers and resolve conflicts effectively.
Strong organizational skills and attention to detail.
Ability to work in a fast-paced environment and meet deadlines.



Senior Customer Service Representative

Description
We are seeking a Senior Customer Service Representative to join our team in India. The ideal candidate will have 1-6 years of experience in customer service, showcasing exceptional communication skills and a strong commitment to customer satisfaction.

Responsibilities
Assist customers with inquiries and issues via phone, email, or chat.
Resolve customer complaints and provide appropriate solutions and alternatives.
Maintain a high level of professionalism and empathy in customer interactions.
Document customer interactions and feedback accurately in the system.
Collaborate with other departments to enhance customer experience.
Identify trends in customer inquiries and report to management for process improvement.
Train and mentor junior customer service representatives.

Skills and Qualifications
1-6 years of experience in customer service or related field.
Strong communication skills in English; proficiency in additional languages is a plus.
Ability to handle difficult conversations and resolve conflicts effectively.
Proficient in using customer service software and CRM tools.
Strong problem-solving skills and attention to detail.
Ability to work in a fast-paced environment and manage multiple tasks.
Customer-oriented mindset with a passion for helping others.



Santoshi Mata Chowk

Yerwada Gaon 2

🌟 Career Opportunity at Tech Mahindra 🌟

Position: Customer Support Executive (Voice Process)
Process: International Voice (Canadian/AUS)

💼 Key Highlights:

Salary: Up to ₹4.8 LPA (based on experience)

Work Location: Pune (Yerwada)

Shifts: Rotational (as per process requirement)

Australian process: 2:30AM to 6:00PM (Any 9.5 hrs shift)

Canadian Process: 6:00 PM 11:30 AM (Any 9.5 hrs shift)


Weekly Offs: 2 rotational offs

✅ Eligibility Criteria:

Education: Minimum HSC (12th pass) / Graduate
Experience: Minimum 6 month or 1 year in international voice process (mandatory)
Skills:
Excellent verbal communication in English
Customer handling ability with problem-solving approach

Flexibility: Willingness to work in rotational shifts and offs

🌍 Why Join Tech Mahindra?
Competitive salary with performance-based growth
Opportunity to work with global clients (UK / US / AUS)
Professional work environment with international exposure
Learning and development opportunities for career advancement

CONTACT

Name - HR Nandini
Number - +91 7888019088
Email - Nandini.Bhagat@TechMahindra.com


Customer Support Advisor

Near Nesco,Opp.Lotus Corporate Park

Hiring for Customer Support Executive | Technical support.   (Non IT)
We are looking for Technical Support professionals (non IT) experienced in handling international customer queries, resolving network issues. Spot selection and joining within 24 hours.
Responsibilities:
Troubleshoot technical issues
Handle customer queries via calls.
Ensure SLA compliance and customer satisfaction.

Requirements:
Minimum 6-month technical support/customer service experience.
Strong communication skills for global clients.

To get Spot Selection Call/WhatsApp: 8425045282  or
umamaheshwarisakthivel.murugan@techmahindra.com


Hiring For Customer Support Executive | Technical Support (non IT)

We are seeking experienced and dedicated Senior Customer Service Executives to join our Canadian process team. The role involves handling customer queries with professionalism, ensuring high-quality service delivery, and contributing to overall customer satisfaction.
🛠 Key ResponsibilitiesHandle inbound and outbound customer interactions for the Canadian process.
Resolve queries efficiently while maintaining empathy and professionalism.
Ensure adherence to process guidelines and compliance standards.
Provide accurate information and maintain detailed records of customer interactions.
Collaborate with team members and support supervisors in achieving performance targets.
🎯 Requirements Minimum 2–3 years of experience in international customer service (Freshers can apply as well).
Excellent communication skills in English (verbal and written).
Strong problem-solving and interpersonal skills.
Ability to work in rotational shifts and adapt to flexible schedules.
Graduate or equivalent qualification preferred.
🕒 Work Schedule5 days working per week
2 rotational week offs
Shift timing: Between 7:00 PM to 11:00 AM IST (any 9.5 hours shift)
💼 Benefits & PerksJoining Bonus: Provided after successful completion of 6 months in the system
One-way cab facility provided for employees
Competitive salary package with performance-based incentives
Growth opportunities within the organization

Contact-Arpita Pandey/9137169025
Email- Arpita.pandey1@TechMahindra.com


Navi Mumbai

We are hiring for the Mutual Fund Process.
Complete customer service.
Need Basic English & Hindi.
virtual Interview will be conducted.
6 days working & 1 day rotational week off.
9 hours working and 1 hour break.
Please call AARFAH-6289364857


Malad East

Handle International Queries Of the Customer over voice.
Must be comfortable with night shifts.
Canadian telecom Process.

Name-Omar Shaikh
Contact Number-9820061112


Chandivali Studio - Nahar Enterprise

Urgent openings For Email process (Freshers can also apply)- 5 Days working- Chandivali- 17k to 23k Salary

Job description

We are hiring for non-voice(Email process).

Designation: Associate Customer Support

Process: Education loan related (NonVoice- Email process)

Shift Timing: Girls: 8AM - 8PM (any 10hrs) Boys: 8 AM-11PM (Any 10hrs)
5 days working & 2 rotational week-off

Qualification: Minimum HSC passed

Experience: Freshers or Minimum 1 year of relevant experience in the any BFSI industry 

Skills Required:
Strong verbal and written communication skills in English and Hindi
Good typing speed with accuracy
Strong interpersonal and customer handling skills
Ability to manage queries and resolve issues effectively

Roles & Responsibilities:
Resolve banking-related issues and queries over email
Manage customer emails with a focus on exceptional service and timely query resolution
Actively respond to customer needs, concerns, and feedback appropriately
Accurately document customer interactions and update records in the system

Salary:
12 months: 3,00,000 (23,000 in-hand)
25 months: 3,29,000 (25,000 in-hand)
37 months: 3,59,000 (27,000 in-hand)
Interested can call or MSG ON THIS NUMBER- 8689948557(Priyanka HR)



Email Support Executive

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Blog

Tech Mahindra Ltd Jobs - 34 Verified Vacancies

International Voice Process Agent

International BPO Executive - Tech Mahindra

Customer Service Executive

International BPO Executive

International Voice Process

Customer Support Executive

Senior Customer Service Representative

Customer Service Executive

Customer Support Advisor

Hiring For Customer Support Executive | Technical Support (non IT)

Customer Service Executive

Customer Support Executive

Customer Service Executive

Email Support Executive