HR Operations Officer - Alumni Feedback and Exit Survey
adani capital pvt ltd
Work from Office
Full Time
Min. 1 yearJob Description
Senior Officer - ELCM
Responsibilities
- Manage Alumni Feedback (Exit Survey) operations, including coordination of calling‑based and survey‑based feedback for exited employees.
- Prepare, consolidate, and share exit survey data dumps, call summaries, and feedback trackers with Group HR – People Analytics and GCC HR leadership.
- Act as a single‑point coordinator for exit feedback data, responding to urgent and time‑bound data requests from stakeholders.
- Support SurveyMonkey‑based exit surveys, including extraction of master data and coordination on technical issues (e.g., renewal or access challenges).
- Maintain calling effort summaries, response status (Responded / Not Responded / Follow‑up), and alumni feedback documentation.
- Ensure data accuracy, confidentiality, and audit readiness while sharing alumni and exit feedback information.
- Coordinate with GCC HR Help Desk team members and escalate dependencies or constraints impacting timely data closure.
Qualifications
Education - Any Graduate
Skills & Competencies
- Strong HR operations and service desk orientation
- Data collation, tracking, and reporting discipline
- Stakeholder coordination and follow‑up rigor
- High attention to detail and confidentiality handling
- Working knowledge of exit surveys and alumni engagement processes
Job role
Job requirements
About company
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