Customer Support Officer

M/C Bookamc Systems Private Limited
Chandrasekharpur, Bhubaneswar
₹8,000 - ₹11,000 monthly*

Fixed

₹8,000 - ₹10,000

Average Incentives*

₹1,000

Earning Potential

₹11,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

7 applicants

7 applicants

Benefits include:  Annual Bonus, PF, ESI (ESIC)

Benefits include: Annual Bonus, PF, ESI (ESIC)

Job Description

Job Summary

We are looking for energetic and result-oriented Sales Development Representatives (SDRs) to generate new business opportunities through outbound calling, lead qualification, follow-ups, and meeting scheduling. This is an excellent opportunity for candidates who want to build a career in B2B sales and SaaS.

Key Responsibilities

Generate B2B leads through calls, emails, WhatsApp, LinkedIn, and online research.

Contact potential customers and introduce BookAMC's solutions.

Qualify prospects by understanding their business requirements.

Schedule product demonstrations and meetings for the sales team.

Maintain accurate customer records in the CRM.

Follow up with prospects until meetings are scheduled.

Achieve daily, weekly, and monthly sales activity targets.

Coordinate with the Sales and Operations teams for smooth lead handover.

Required Skills

Excellent communication skills in English, Hindi, or Odia.

Confidence in speaking over the phone.

Basic computer knowledge (MS Office, Google Sheets, Email).

Willingness to learn B2B sales and CRM tools.

Positive attitude and target-oriented mindset.

Eligibility

Graduate in any discipline (preferred).

MBA (Marketing) candidates are welcome.

Freshers and candidates with up to 3 years of experience can apply.

Preferred Experience

Telecalling

Inside Sales

Customer Support

Business Development

B2B Sales

SaaS Sales (preferred but not mandatory)

What We Offer

Fixed salary with attractive incentives.

Professional sales training.

Career growth opportunities.

Exposure to B2B technology and SaaS sales.

Friendly and growth-oriented work environment.

Job role

Work location
Work locationPlot no 222, District Center, Chandrasekharpur, Bhubaneswar, Odisha 751016 Chandrasekharpur, Bhubaneswar
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationGraduate
Skills
SkillsCustomer support, Email support, Chat support, Customer complaints, Customer focus, Customer inquiries, Customer queries, Consumer Inquiries
English level
English levelBasic English
Regional language
Regional languageFluent in speaking Oriya, Hindi
Age limit
Age limit18 - 40 years
Gender
GenderAny gender

About company

Name
NameM/C Bookamc Systems Private Limited
Address
AddressPlot no 222, District Center, Chandrasekharpur, Bhubaneswar, Odisha 751016 Chandrasekharpur, Bhubaneswar
Job posted by M/C Bookamc Systems Private Limited

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You can expect a minimum salary of 8,000 INR and can go up to 11,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bhubaneswar to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bhubaneswar at apna.

No work-related deposit needs to be made during your employment with the company.

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