Field Service Technician
Atria Convergence TechnologiesFixed
₹18,000 - ₹25,000
Average Incentives*
₹5,000
Earning Potential
₹30,000
Fixed
₹18,000 - ₹25,000
Average Incentives
₹5,000
Earning Potential
₹30,000
You can earn more incentive if you perform well
Field Job
Full Time
Any experience
Basic EnglishJob highlights
4 applicants
Job Description
1. Assume overall responsibility for ensuring 99.99% Customer Uptime
2. Ensure that the switches in the network are maintained as per norms
3. Ensure support for timely connectivity for all the cross functional teams
4. Maintain the network database and submit the required report to the reporting manager on regular
intervals
5. Attend customer complaints on field and give quality resolution within the TAT 6. Provide timely
resolution of technical complaints through analysis/ trouble shooting 7. Monitor NMS through
relevant application and take appropriate action based on the events 8. Analyze repeat complaints and
ensure implementation of corrective measures through escalations if required
9. 100% compliance on safety and cardinal rules
10. Responsible for process adherence
11. Provide structured feedback to management to provide permanent solutions to improve service
level
Job role
Job requirements
About company
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The candidate should have completed 10th or Below 10th degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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