Assistant Manager

Job Description – Assistant Manager (HDFC Bank)The Assistant Manager is responsible for supporting day-to-day branch operations, delivering excellent customer service, and ensuring smooth banking transactions. The role involves handling customers, managing cash transactions, promoting banking products, and assisting in achieving branch business targets.

• Key Responsibilities:Assist customers with bank products and services.
• Handle account opening, KYC verification, documentation, and routine branch operations.
• Manage cashier responsibilities, including cash receipts, cash payments, cash balancing, vault/cash management, and ensuring accurate cash transactions as per bank policies.
• Process customer transactions such as cash deposits, cash withdrawals, cheque acceptance, fund transfers, and other teller-related activities.
• Promote banking products such as CASA, loans, credit/debit cards, fixed deposits, and insurance to achieve business targets.
• Resolve customer queries and ensure a high level of customer satisfaction.
• Support the Branch Manager in branch sales, operational activities, compliance, and audit requirements.
• Ensure adherence to RBI guidelines, internal policies, and operational risk & compliance standards.

Position: Assistant Manager