Customer Support Executive
Shark Cybertech LLPFixed
₹12,000 - ₹15,000
Earning Potential
₹15,000
Fixed
₹12,000 - ₹15,000
Earning Potential
₹15,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
12 applicants
Job Description
Job description:
We are looking for a Customer Support Executive who can handle customer queries efficiently through calls, emails, and chat, ensuring a positive customer experience and timely issue resolution.
Key Responsibilities
Handle inbound/outbound customer calls, emails, and chats
Resolve customer queries and complaints professionally
Maintain accurate records in CRM systems
Follow standard scripts and escalation processes
Coordinate with internal teams for issue resolution
Ensure customer satisfaction and service quality standards
Required Skills & Qualifications
Strong communication skills (English & Hindi preferred)
Basic computer knowledge (MS Office, CRM tools)
Customer-focused and problem-solving mindset
Ability to handle pressure and multitasking
Minimum qualification: 12th Pass
Preferred Skills (Good to Have)
Prior experience in BPO / Customer Support
Knowledge of chat or email support
Regional language proficiency
What We Offer
Competitive salary + performance incentives
Training & career growth opportunities
Supportive team environment
Job Type: Full-time
Work Location: In person
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Ahmedabad to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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