E-Commerce Executive

Job Title: E-Commerce Operations / Dispatch Executive

Key Responsibilities:

• Process daily incoming orders from Amazon, Flipkart, Myntra, etc.
• Handle or coordinate picking, packing, and labeling of shipments.
• Track shipments, manage RTOs, and resolve delays.
• Support inventory management to prevent stock-outs or overselling.
• Maintain reports on sales, returns, and operations (Excel/Sheets).
• Address customer delivery inquiries to ensure smooth post-purchase experience.

Required Skills:

• Platform Proficiency: Hands-on experience with Amazon Seller Central, Flipkart Seller Hub, Myntra Partner Portal.
• Software Knowledge: Familiarity with Shopify, Magento, order/inventory management systems like Unicommerce or ERPs, and advanced Excel skills.
• Logistics Understanding: Knowledge of shipping aggregators, AWB generation, and basic warehouse operations.
• Core Competencies: High attention to detail, strong organizational and problem-solving skills, and excellent communication.

Qualification

• Bachelor's degree in any discipline.
• Minimum 1 year of experience in the related field in e-commerce operations.