Bicycle Technician

Key Responsibilities – Bicycle Service Technician (Cycle Republic, HSR Layout)

• Assemble new bicycles from boxed condition, ensuring correct installation of all components and safety checks before display or delivery
• Perform pre-delivery inspection (PDI) for every cycle, ensuring optimal performance, alignment, braking, and gear tuning before handover to customers
• Install and fit accessories such as lights, carriers, mudguards, bottle holders, and other add-ons as per customer requirements
• Service and repair bicycles across categories including single-speed, geared, and performance bikes
• Diagnose mechanical issues and carry out repairs including brake adjustments, gear tuning, drivetrain servicing, wheel truing, and general maintenance
• Ensure high-quality workmanship and quick turnaround time for all service requests
• Maintain tools, service equipment, and cleanliness of the service area
• Coordinate with the sales team for timely readiness of customer deliveries and serviced bicycles
• Educate customers on basic maintenance and care during handover or service interactions
• Track service jobs, update status, and ensure proper documentation of work completed

Compensation Structure

• Two models available:
• Fixed monthly salary
• Incentive-based model with 50% share of labor charges on serviced bicycles and category-based pricing for assemblies