Operations Executive

Operations Executive – Fintech / Payment Gateway

We’re a fast-growing fintech building reliable payment solutions, and we’re looking for an Operations Executive who enjoys getting hands-on with payment flows and solving real operational problems. If you’ve worked with payment gateways or banking operations and like fast-paced environments, this role is for you.

• What You’ll DoHandle day-to-day payment operations including transactions, settlements, reconciliations, refunds, and chargebacks
• Support pay-in and payout flows, ensuring smooth and timely processing
• Monitor transactions, settlement files, dashboards, and MIS reports
• Coordinate closely with tech, finance, risk, compliance, and support teams to resolve issues quickly
• Assist with client queries and operational escalations
• Help maintain SOPs, documentation, and audit-ready processes
• Support compliance tasks related to KYC, AML, partner bank requirements
• Spot issues early, flag risks, and suggest process improvements
• Keep things running smoothly in a high-volume, high-speed environment
• What We’re Looking For1+ year experience in fintech, payment gateways, banking, NBFCs, or digital payments
• Working knowledge of payment flows, settlements, reconciliation, refunds, and chargebacks
• Exposure to UPI, cards, net banking, wallets, or payouts is a big plus
• Comfortable coordinating with multiple teams and vendors
• Detail-oriented, proactive, and not afraid to take ownership
• Good communication skills and a problem-solver mindset
• Ability to thrive in a startup setup where things move fast and evolve often
• Bonus Points If You HaveExperience working with banks, PSPs, aggregators, or payment partners
• Basic understanding of PCI-DSS, KYC, AML, or regulatory guidelines
• Experience scaling or supporting operations in an early-stage or growth-stage fintech
• Why Join Us?Work directly on real payment infrastructure
• Learn fast across UPI, payouts, and gateway operations
• High ownership, real impact, and room to grow as the company scales
• Flat structure and exposure to decision-makers