Telecalling Executive

Fairaigle Legal & Consultancy LLP 📍 Bengaluru | Full-Time | Actively Hiring

About Us

Fairaigle Legal & Consultancy LLP is a fast-growing legal services firm delivering reliable, client-centric solutions across matrimonial disputes, property law, loan harassment cases, and corporate advisory. We combine professional rigour with genuine empathy — and we're looking for people who do the same.

Role Overview

As a Telecaller , you will be the first point of contact for individuals navigating complex legal matters. Your role is to build trust quickly, communicate the value of our services clearly, and connect prospective clients with the right legal professionals — with discretion and professionalism at every step.

Key Responsibilities

Handle inbound and outbound client calls with empathy and professionalism

Assess client concerns and provide clear, accurate initial guidance

Articulate our legal service offerings with confidence and clarity

Schedule and coordinate consultations with the legal team

Maintain detailed, accurate records of client interactions and follow-ups

Manage the lead pipeline to maximise consultation conversions

Liaise with the legal team to ensure seamless client handoffs

Required Skills

Strong persuasion skills balanced with genuine client empathy

Active listening and ability to handle sensitive disclosures with discretion

Composure and professionalism in challenging conversations

Foundational understanding of legal services (full training provided)

Languages: English and Kannada (mandatory)

Qualifications & Experience

Graduate in any discipline (law background is a strong advantage)

Prior experience in telecalling, client servicing, or legal support preferred

Candidates from legal firms, consultancies, or BPOs are especially welcome

Confident, target-oriented individuals who thrive in a fast-paced environment

What We Offer

Competitive fixed salary with performance-linked incentives

Defined growth pathway within legal operations

Hands-on exposure to real legal cases and client strategy

Flexible working hours aligned to business requirements

How to Apply

Interested candidates can send their CV to: maxx.workmail@gmail.com

We look forward to hearing from you.