Associate Manager - Business Process Solutions

Associate Manager Business Process Solutions/LMA/Insurance BPS

Job Description:

Essential Job Functions: • Assist in managing business process improvement projects to enhance customer and client experience. • Support the identification of process optimization opportunities. • Execute process enhancements under the guidance of senior team members. • Assist with project communication and reporting. • Collaborate with cross-functional teams to ensure project success. • Act as a liaison between team members and stakeholders. • Assist in resource allocation and project planning. • Learn and apply process optimization methodologies effectively.

Basic Qualifications: • Bachelor's degree in a relevant field or equivalent combination of education and experience • Typically, 6+ years of relevant work experience in industry, with a minimum of 2+ years in a similar role • Proven experience in business process services • Experience in business process analysis and recommendations • Proficiencies in process analysis and data-driven decision-making • A continuous learner who stays abreast with industry knowledge and technology Other Qualifications: • Advanced degree in a relevant field a plus • Relevant certifications (e.g., BPMN, Certified ScrumMaster) a plus

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Experience Level

Mid Level