Configure Price Quote (CPQ) Process and Capability Analyst

Configure Price Quote Process & Capability Analyst

Configure Price Quote Process & Capability Analyst

  

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what’s next for you.

Job Family Definition:

Develops, implements and utilizes processes and tools to enable the sales life-cycle (pricing, orders, invoicing, opportunity assessment, field inventory management and other sales pipeline analytics and forecasting solutions). Reports and analyzes order pipeline, bookings, revenue forecasting, revenue reporting, sales productivity and goal attainment. Maintains and enhances sales force automation systems, product/service costing models, and margin management tools/systems to effectively monitor and manage revenue/expenses.

Management Level Definition:

Applies developed subject matter knowledge to solve common and complex business issues and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.

What you will do:

Responsibilities:

• Designs and implements processes and tools to provide sales forecasting, analytics and metrics, quotes and pricing, order management, invoicing, and operations support for a customer segment or business unit.
• Consults with business leaders to identify relevant analytics, metrics and outcomes for the assigned area
• develops sales operations framework, including forecasts and budgets, to meet resource and sales client needs
• Reviews evaluation results to identify trends and issues, perform analysis and develop forecasts and recommendations for sales resource deployment and improved efficiency
• Communicates data and issue analysis to stakeholders
• provides tangible feedback and proposes changes to sales processes and policies to improve efficiency and minimize risk of failures.
• Provides guidance and mentoring to less-experienced staff members
• In the Global Configuration, Pricing, and Quoting space, manage the process and capabilities and tools.
• Ensure testing readiness (UAT) including loading of use case/test case and assignment and track the UAT status
• Engage with business stakeholders and IT to ensure business requirements are captured and assigned
• Set-up the CPQ dashboard to capture metric
• Enage the Change Request (CR) tracker
• Support the Move to Production (MTP) testing and sign-Off 
• Respond to support tickets
• Program Manager backup
• Ability to project design as requested using Microsoft Project Pro
• Focal point for escalations (Tech Direct, HPSM)
• Update Application user guides
• Train support team and/or business users on the application as requested
• Be a backup for the Capability Lead
• Host war room for escalation discussions

What you will bring:

Education and Experience Required:

• Experience designing and implementing policies, processes, and tools to provide operations support for sales activities
• Strong analytical, statistics and problem solving skills.
• Understanding of and experience in applying business and sales operations practices and process design to situations
• Using forecasting and planning methodologies to develop guidance for deploying sales and operational resources and activities
• Excellent written and verbal communication skills
• mastery in English and local language.
• Ability to effectively communicate sales operations plans, proposals, and results, and negotiate options at management levels.

Knowledge and Skills:

• Bachelor's or Master's degree in Business Management or equivalent
• Typically 4-6 years experience

Additional Skills:

Accountability, Accountability, Active Learning, Active Listening, Bias, Business, Coaching, Creativity, Critical Thinking, Cross-Functional, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Interprets Data, Long Term Planning, Managing Ambiguity, Operational Performance, Operations Processes, Personal Initiative, Process Changes, Process Improvements, Sales {+ 4 more}

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

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Job:

Sales Operations

Job Level:

Specialist

    

    

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

No Fees Notice & Recruitment Fraud Disclaimer

 

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates.  These scammers often seek to obtain personal information or money from candidates.

 

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.  The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.