Senior Payroll Technical Support Executive

PAS - Tax Payroll - Senior

At EY, we’re all in to shape your future with confidence. 

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. 

Join EY and help to build a better working world. 

 

 

Global Payroll Operate Technology Operations - Senior

 

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

 

The opportunity

 

Work as a technical support payroll executive with a global team who is responsible in implementation and post implementation support of a global tool for EY Global Payroll Operate. This team is the single point of contact for all the countries where EY has its presence.

 

Your key responsibilities

 

• This role will be a liaison between the technology team, payroll processing country teams and the clients.
• Should have knowledge of Multi Country Payroll Operation
• Understands all phases of payroll processing. Should have knowledge of payroll inputs, processing, outputs and reports
• Should be able to support monthly operational deliveries
• Work with the IT teams in testing and deploying new releases of the payroll tool.
• Closely coordinate with the development and vendor teams on tool specific issues.
• Should be able to debug and resolve queries from clients / country payroll teams and perform root cause analysis of the issues.
• Building good knowledge of internal business processes and offering guidance to drive efficiencies.
• Coordinate projects and monitor delivery of multiple tasks against deadlines.
• Meet delivery deadlines and clearly communicate expectations.

 

Skills and attributes for success

 

• 5-7 years of total work experience preferably into IT production support on IT tools and applications.

• A bachelor’s or master’s degree in any discipline with strong affinity towards IT tools and technologies.
• MS Office suite (beginner to expert level) – word, excel, power point.
• Able to provide functional support in good time to respond to critical usage requests from the business
• Positive attitude to function in a multi-cultural and team environment.
• Have excellent communication skills - both written and oral.
• Demonstrate strong organizational skills, structured thinking abilities and be able to see a project through to the end.
• Demonstrate strong interpersonal and analytical skills.
• Demonstrate an eye for detail.
• Be flexible and willing to adjust responsibilities to align with developing business needs.
• Demonstrate capability to work in a multi-cultural environment and in complex environments where objectives may not always be aligned.
• Flexibility to work in shifts when required.

 

What we offer

 

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, The Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills, and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

 

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

 

The exceptional EY experience. It’s yours to build.

 

EY | Building a better working world 

 

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.  

 

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate.  

 

Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

 

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Experience Level

Senior Level