Repair Operations Support Specialist

Repair Operations Support Specialist

Job Description Summary

The Repair Operations Support Specialist will support the Material Productivity team by driving productivity improvements across external repair operations, on assigned part portfolio. The role focuses on reducing repair costs and improving repair output by addressing key operational and commercial levers such as pricing strategies, contractual terms, lead times, and Minimum Order Quantities (MOQ).
This position will work in close collaboration with the Sourcing organization, as well as service, operations, and planning teams, to ensure repair strategies balance cost efficiency, supply continuity, and operational performance.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Roles and Responsibilities:

• All activities related to the supervision, organization and execution of a service project, including scope, time, contract (if not covered by a dedicated Contract Manager) cost & quality management. Responsibility for project methodologies and standards including scheduling and control , to fulfill a customer order or need according to financial/commercial parameters and ensuring customer satisfaction.

• Support initiatives to reduce external repair costs by analyzing current repair pricing structures and cost drivers.

• Identify productivity opportunities that improve both repair cost and repair output, including volume leverage, lead‑time reduction, and MOQ optimization.

• Analyze repair spend, volumes, and operational constraints to highlight actionable improvement opportunities.

• Review existing repair pricing strategies, rate cards, and commercial models to identify improvement opportunities.

• Perform should‑cost analyses for targeted repair parts and services, including labor, material, overhead, and margin assumptions.

• Provide fact‑based cost insights to support alignment between repair operations and sourcing teams.

• Collaborate closely with the sourcing organization to support supplier discussions and negotiations related to repair pricing, lead times, MOQ, and capacity.

• Contribute operational and cost analyses to supplier negotiations and contract discussions.

• Support the evaluation and improvement of contractual terms impacting repair cost, turnaround time, and flexibility.

• Identify operational constraints affecting repair output, including lead times, MOQ requirements, batching effects, and capacity limitations.

• Support actions to improve repair turnaround times and supply responsiveness while maintaining cost discipline.

• Work with planning, service, and operations teams to ensure repair strategies align with demand and service needs.

• Support material productivity tracking by documenting opportunities, assumptions, and expected savings or output improvements.

• Prepare clear analyses and summaries for cross‑functional stakeholders.

• Contribute to continuous improvement initiatives related to repair operations, governance, and ways of working.

Required Qualifications:

• This role requires basic experience in the Services & Services Project Management. Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).

• Experience in repair operations, supply chain, procurement, or service support, preferably in aftermarket or service environments.

• Excellent negotiation and supplier management skills, financial acumen

• Strong analytical skills with experience reviewing pricing, costs, and operational performance drivers.

• Strong communication and relationship‑building skills across cultures

• Fluent in English (written and spoken)

Desired Characteristics:

• Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills.

• Experience in productivity, cost‑out, or continuous improvement initiatives

​Inclusion and Diversity

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Disclaimer: GE HealthCare will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide employment with GE HealthCare.

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Additional Information

Relocation Assistance Provided: No

Experience Level

Senior Level