Senior ServiceNow Technical Consultant - Security Operations

Senior ServiceNow Analyst

Job Description:

ServiceNow Technical Consultant – Governance, Risk & Compliance (SecOps)

Job Summary

·       Design, develop, and maintain ServiceNow Security Operations (SecOps) applications

·       Implement and customize Vulnerability Response, Security Incident Response, and Threat Intelligence modules

·       Integrate ServiceNow SecOps with security tools (e.g., scanners, SIEM, EDR, SOAR platforms)

·       Build workflows, Flow Designer logic, business rules, scripts, UI policies, and dashboards

·       Customize data models, forms, reports, and performance analytics for security use cases

·       Automate risk scoring, vulnerability prioritization, and remediation workflows

·       Support integrations using REST/SOAP APIs, MID Server, and data imports

·       Collaborate with security analysts and stakeholders to translate requirements into technical solutions

·       Ensure solutions follow ServiceNow best practices, performance standards, and security controls

·       Support platform upgrades, patching, and continuous improvement initiatives

Required Qualifications

·       3+ years of ServiceNow development experience

·       Hands-on experience with ServiceNow SecOps modules

·       Strong scripting skills in JavaScript (Glide API, Script Includes, Business Rules)

·       Experience with Flow Designer, IntegrationHub, and REST APIs

·       Understanding of cybersecurity concepts: vulnerabilities, incidents, threat intelligence, CVSS, risk scoring

·       Experience integrating ServiceNow with third-party security tools

·       Ability to work closely with security and IT teams in an agile environment

Preferred / Nice-to-Have

·       ServiceNow certifications (CSA, CIS – SecOps, CAD)

·       Experience with GRC, IR, or VR implementations

·       Familiarity with security tools such as Qualys, Tenable, Rapid7, Splunk, CrowdStrike, or similar

·       Experience with Performance Analytics and custom dashboards

·       Knowledge of ITSM, CMDB, and asset management within ServiceNow

 

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Experience Level

Senior Level