NatWest Group

Site Reliability Engineer

NatWest Group
Bengaluru/Bangalore
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 2 yearsMin. 2 years

Job Description

Site Reliability Engineer

Join us as a Site Reliability Engineer

  • In this key role, you’ll support the improvement of non-functional and operational characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning of our products and services
  • You’ll enjoy significant stakeholder interaction, working in collaboration with engineers to ensure a principled approach to deliver change in a safe and secure way
  • This is a chance to join an inclusive team with a collaborative ethos and a commitment to innovation and professional development
  • We're offering this role at associate level

What you'll do

As our Site Reliability Engineer, you’ll work alongside colleagues and feature team members to meet defined service level objectives and continually improve systems and environments. You’ll proactively contribute new ideas and innovations to meet short term and longer term goals whilst at the same time balancing and managing risk.

You’ll also be accountable for the day-to-day health of both production and non-production environments, responding to incidents as required.

A typical day will involve:

  • Providing structure and supporting release processes, suggesting and making improvements where possible
  • Supporting the clear communication and frequent update of incident status to other teams and customers
  • Providing technical expertise and input to establish the risk tolerance of products and services
  • Supporting the maintenance of services once they are live by measuring and monitoring availability, latency, and overall system health

The skills you'll need

We’re looking for someone with strong knowledge of reliability systems thinking and experience of software engineering. You’ll need experience of using a data driven and scientific approach to fact finding. We’ll also look for financial services knowledge, and the ability to identify wider business impact, risk and opportunity, and make connections across key outputs and processes.

You'll also need:

  • Experience managing incidents across a range of complex systems with strong capability in troubleshooting, remediation and timely escalation where required
  • Strong knowledge in cloud platform, technology, products and domains
  • Experience of utilising tools and technology across the software development lifecycle
  • Experience of using a data driven and scientific approach to fact finding
  • Strong communication skills with the ability to proactively engage with a wide range of stakeholders
  • Strong understanding of service management disciplines such as Incident, Problem and Change management, supported by an ITIL Foundation v4 certification or SRE-equivalent experience

Hours

45

Job Posting Closing Date:

11/05/2026

Experience Level

Mid Level

Job role

Work location
Work locationBengaluru, India
Department
DepartmentIT & Information Security
Role / Category
Role / CategoryIT Security
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 2 years

About company

Name
NameNatWest Group
Job posted by NatWest Group

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