Senior Manager - Learning and Development

Sr Manager L D

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. At Target, we have a timeless purpose and a proven strategy and that hasn’t happened by accident. Some of the best minds from diverse backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target’s global team and has more than 5,500 team members supporting the company’s global strategy and operations. 

Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values diverse backgrounds. We believe your unique perspective is important, and you'll build relationships by being authentic and respectful. At Target, inclusion is part of the core value. We aim to create equitable experiences for all, regardless of their dimensions of difference. As an equal opportunity employer, Target provides diverse opportunities for everyone to grow and win 

About this Opportunity:

Help Target foster a culture where team members feel valued and rewarded. Recruit top talent, effectively onboard and encourage career development, and support team members and candidates for Target 

Use your skills, experience and talents to be a part of ground-breaking thinking and visionary goals. As a Senior Manager – L&D, you'll take the lead as you:

Team Member Supervision and Development: Supervises Client Engagement teams across various pyramids/ business units. Delegates and distributes work; trains and coaches for performance; helps coordinate and set priorities for various activities. Ensures all deadlines are met in a timely fashion. Obtains necessary resources for the team’s success. Ensures Training is meeting client expectations through coordination of training programs and projects that have organizational impact.

Program Development and Execution: Works with Trainers to design and develop new (and update existing) training content based on organizational changes, system changes/updates, and client feedback. Identifies gaps in training content. 

Communication/Client Service: Provides responsive communication to clients, Team HR, HQ, and support groups. Provides strategic direction to Trainers. Works closely with L&D at Target HQ to support best methods. 

Consulting: Plays a key leadership role within the L&D department.  Consults on learning/development initiatives that have organization-wide impact.  Ensures training objectives of large projects are being met. 

Budget: Manages department budget; monitors spending on a monthly basis; ensures expenditures are in line with plan. 

 Project/ Program Management Manages multiple large-scale projects on an as-needed basis.

Requirements:

• College graduate preferably with an MBA in HR/ Masters in Psychology.
• Overall with at least 10+ years experience in L&D and at least 3-5 years experience in a Managerial role (Preferable)
• Strong written and oral communication skills.
• Excellent systems and process understanding.
• Strong initiative and outcome orientation .
• High client credibility.
• Excellent project management/organization skills.
• Excellent coaching/counselling skills

Experience Level

Senior Level